Customer Advocate Lead, SaaS Technical Support (North America - Remote)
Remote in CanadaRemoteFull Time
Hospitable
Candidates need SaaS customer support experience, ideally as a team lead, with a record of improving chat queue metrics. Strong technical aptitude, coaching skills, and clear written and verbal communication are required. Experience in short-term rental or property management is a plus, and applicants must be in a US time zone.
Chat support system