Director, EX Innovation
Toronto, ONHybridFull Time
EC
Equinix (Canada) Services Ltd.
Candidates need experience leading employee or customer experience, service design or human-centered innovation in a complex global organization. They also need expertise in journey architecture, experience research, experimentation, practical knowledge of AI and responsible AI governance, and influence over cross-functional leaders without direct product ownership.
Design principles, Research, Product comprehension, Customer experience, Software development