Director (Head) of Customer Success Management
Remote in CanadaRemote
Portless
8+ YOE3+ MgmtCandidates need 8+ years in customer success or account management, including 3+ years managing CSMs. Fulfillment, 3PL, cross-border logistics or e-commerce operations experience is required, along with executive-level English communication.
HubSpot, Metabase, Gong, Intercom, Jira, Shopify
Customer Success Manager
Remote in CanadaRemote
Portless
3+ YOECandidates need 3+ years in customer success or account management, strong fulfillment, shipping or e-commerce operations knowledge (3PL experience preferred), analytical skills and comfort with consultative selling. Exceptional written and spoken English for executive audiences is required.
Logistics, Leadership, Forecasting, Communication skills