Technical Support Assistant
Burnaby, BC$25.39–$29.70/hrHybridPart Time
KN
Knowledge Network Corporation
Candidates need a diploma, certificate or equivalent experience in IT, digital media or a related field, plus help-desk or technical support experience. Knowledge of streaming platforms, ticketing tools like JIRA, and Microsoft Office 365 is needed, along with clear communication and patience with users.
JIRA, JW Player, ThinkAnalytics, Microsoft Office 365, Excel, Word