Client Account Manager, BPO & Contact Centre
Toronto, ONFull Time
S
SinglePoint
5+ YOECandidates need at least 5 years in BPO or contact-centre account management, or in contact-centre operations leadership with interest in client management. They need an understanding of workforce management, quality assurance and reporting, strong communication with executives, and comfort with CRM systems and Microsoft Office.
CRM systems, Microsoft Office, Reporting tools
Bilingual French First Party Collector
Toronto, ON$20/hrFull Time
S
SinglePoint
5+ YOECandidates need fluency in French and English, strong communication and math skills, and at least one year in a first-party collection agency. The posting asks for 5 or more years of experience in the industry.
Microsoft Excel, Microsoft Outlook, Collections system