“Customer support ticketing platforms” jobs in Canada – Page 41

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• 1mo

  Corporate Development - M&A Origination

  Toronto, ON

  $70k–$80k/yrFull Time

  NH

  N. Harris Computer Corporation - CAD

  Candidates need experience in public safety, M&A origination, business development, enterprise software sales or high-ticket B2B sales. Strong cold outreach skills, clear communication, organizational discipline and comfort with CRM tools are also required.

  Salesforce, LinkedIn, Excel, PowerPoint

  1mo

  Desktop Deployment Specialist

  Ottawa, ON

  $50k–$65k/yrFull Time

  NH

  N. Harris Computer Corporation - CAD

  1+ YOECandidates need 1+ years deploying Windows and macOS computers, preferably with Intune and Jamf, strong Windows 11 troubleshooting, Microsoft Office skills and meeting-room AV experience. Fluent bilingual English and French is required.

  Intune, Jamf, Microsoft Teams Rooms, ServiceNow, Jaggaer, Microsoft Word

• 1mo

  Service Delivery Manager - (PA2025Q3JB143)

  Toronto, ON

  Full Time

  ST

  SS&C Technologies Canada Corp.

  Candidates need solid IT infrastructure and ITIL knowledge, strong leadership and communication skills, and experience with service level agreements. Familiarity with monitoring tools, UNIX, Microsoft technologies, and disaster recovery planning is expected.

  Splunk, UNIX, HP-UX, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

• 1mo

  System Administrator (Microsoft F&O)

  Markham, ON

  Full Time

  ?

  2+ YOEExpected Salary Range: The expected base salary range for this role is between $60,000 – $70,000 CAD, depending on experience and qualifications; • Act as the main point of contact for F&O ticket intake,…

  Dynamics 365, Microsoft Dynamics GP, Prioritization, Documentation, Reporting, Financial reporting

• 1mo

  Innovation Analyst

  Vancouver, BC

  Full Time

  OP

  Onni Property Management Services Ltd

  Onni Property Management Services Ltd needs candidates with evidence of building and shipping something real, daily fluent use of AI tools such as Claude Code, working technical literacy with APIs, SQL and scripting, and the ability to talk to users and explain ideas clearly. Strong new graduates are considered.

  Claude Code, Cursor, Codex, Linear, Slack, Supabase

• 1mo

  Senior Lead Systems Engineer

  Toronto, ON

  $119k–$187k/yr

  

  Braze

  8+ YOECandidates need 8+ years of experience building enterprise integrations and automation, strong programming skills in Python, Go, TypeScript or JavaScript, and hands-on work with REST APIs, webhooks, OAuth and SCIM.

  Okta, Workday, Slack, Atlassian, GitHub, Google Workspace

• 1mo

  IT Manager

  Toronto, ON

  $100k–$120k/yrOn-siteFull Time

  

  Acquird.io

  8+ YOE1+ MgmtAcquird.io needs 8+ years in IT systems administration or infrastructure, 1+ years managing people, and hands-on experience with Microsoft 365, ERP administration, networking and security operations. A post-secondary IT diploma or equivalent experience and scripting skills are also required.

  Epicor Prophet 21, Salesforce, Microsoft 365, Microsoft Defender, Ubiquiti UniFi, Azure

  1mo

  Senior IT Systems Administrator

  Toronto, ON

  $90k–$110k/yrOn-siteFull Time

  

  Acquird.io

  8+ YOEAcquird.io needs candidates with 8+ years in IT systems administration, hands-on ERP administration, Microsoft 365 and Teams Phone experience, network and security operations skills, and strong documentation habits. Scripting in PowerShell or Microsoft Graph and SQL querying are required.

  Epicor Prophet 21, Salesforce, Microsoft 365, Microsoft Defender, Microsoft Intune, Ubiquiti UniFi

• 1mo

  Manager, Support Engineering (AMER)

  Remote in Canada

  Remote

  

  GitLab: GitLab Duo Agent Platform provides AI agents that automate tasks across the software lifecycle.

  Candidates need experience leading technical, customer-facing teams and building efficient processes. They also need troubleshooting skills, an understanding of Linux system administration, and familiarity with web application frameworks such as Ruby on Rails, Django, or Laravel.

  Linux, Ruby on Rails, Python, Django, PHP, Laravel

• 1mo

  Automation Engineer (RPA)

  Toronto, ON

  $110k–$140k/yr

  

  Greenlight Consulting

  3+ YOECandidates need 3 to 7 years of development experience, including at least 2 years on UiPath in a client-facing setting. They must have shipped an LLM-integrated solution, understand automation architecture, and be comfortable with agile sprints and enterprise system integrations.

  UiPath Studio, UiPath Orchestrator, Anthropic Claude API, Postman, Jira, Azure DevOps

• 1mo

  Agent Deployment Engineer - Spanish Speaking

  Toronto, ON

  $150k–$200k/yrFull Time

  

  Decagon

  5+ YOEDecagon needs candidates with 5+ years in a technical customer-facing role, strong coding and API integration skills, and fluency in English and Spanish. Experience with LLMs or AI agents, enterprise integrations, and product thinking is an asset.

  Engineering principles, Root cause analysis, Documentation, Provide technical expertise, Workflow, Customer relationship management

  1mo

  Agent Strategy Manager

  Toronto, ON

  $125k–$175k/yrFull Time

  

  Decagon

  4+ YOECandidates need 4+ years of customer-facing B2B SaaS experience in a technical role, such as Technical Account Manager, and proven success managing large accounts with many stakeholders. Strong communication skills for explaining complex topics to non-technical executives and a business understanding of sales teams are also required.

  Customer insight, Client relationship management, Communication skills, Presentation skills, Teamwork, Sales

  1mo

  Agent Deployment Engineer

  Toronto, ON

  $150k–$200k/yrOn-siteFull Time

  

  Decagon

  5+ YOECandidates need 5+ years in a technical customer-facing role and solid coding skills with APIs and integrations. Experience shipping production customer solutions and communicating with senior technical stakeholders is required. Experience with LLMs or AI agents is a plus.

  CRM systems, Ticketing systems, Data pipelines

  1mo

  Agent Development Manager, Implementations

  Toronto, ON

  $130k–$180k/yrOn-siteFull Time

  

  Decagon

  4+ YOECandidates need 4+ years in implementation, onboarding, professional services or account management at a software company, plus experience leading complex software or AI deployments. Technical fluency with SaaS platforms, integrations and APIs, and strong communication with executives and operators, are also required.

  Zendesk, Salesforce

  1mo

  Strategic Account Director - East

  Toronto, ON

  RemoteFull Time

  

  Decagon

  7+ YOECandidates need 7+ years of strategic or enterprise sales experience and a track record of growing revenue with large, complex accounts. Strong communication, negotiation and C-suite business skills are required, and experience selling AI or customer support software is a plus.

  Sales, Leadership, Communication skills, Negotiation, Customer service

• 1mo

  Manager, Data Engineering

  Toronto, ON +1

  RemoteFull Time

  

  Thumbtack

  6+ YOE2+ MgmtCandidates need 2+ years managing engineers or ready to step into management, 6+ years building production data or software systems, and strong SQL, dimensional modeling and Python skills. They also need experience owning datasets other teams depend on and good written communication.

  BigQuery, dbt, Airflow, MetricFlow

• 1mo

  Salesforce Technical Architect, AI and Agentforce

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  6+ YOECandidates need 6+ years in software development, 4+ years of Salesforce development or architecture, a degree in computer science or a related field, and experience building Agentforce agents and Data 360 solutions.

  Salesforce, Agentforce, Data 360, Apex, Lightning Web Components, Flows

  1mo

  Salesforce Solution Engineer, RCA & RCB

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  5+ YOENeuraFlash, Part of Accenture needs 5+ years selling or implementing Quote-to-Cash or billing solutions and 2+ years in pre-sales or solutions engineering. Candidates need deep Salesforce Sales Cloud and core platform knowledge, a technical or business bachelor's degree or equivalent experience, and Agentforce familiarity is preferred.

  Salesforce CPQ, Salesforce Revenue Cloud, Sales Cloud, Agentforce, Einstein, Service Cloud Voice

  1mo

  Salesforce Project Manager

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  5+ YOECandidates need 5+ years of project management on Salesforce, plus Agile and Scrum experience and professional services background. They also need a Salesforce Administrator certification with Sales Cloud or Service Cloud Consultant certification.

  Salesforce, Agentforce, Salesforce Einstein, Service Cloud Voice, Amazon Connect

  1mo

  Salesforce Manager, AI & Agentforce Delivery

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  5+ YOE2+ MgmtCandidates need 5+ years of hands-on technology delivery experience, including Agentforce or other generative AI platforms, and 2+ years managing or mentoring delivery staff. Strong communication skills and experience with performance feedback and hiring interviews are also required.

  Agentforce, Salesforce Einstein, Service Cloud Voice, Amazon Connect

  1mo

  Salesforce Engagement Manager

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  10+ YOE5+ MgmtCandidates need 10+ years of consulting experience and 5+ years leading large customer engagements and architecting Salesforce solutions. They also need pre-sales, commercial, and executive communication skills.

  Salesforce Service Cloud, Salesforce Experience Cloud, Salesforce Field Service, Salesforce Revenue Cloud, Salesforce Einstein, Agentforce

  1mo

  Health Cloud Solution Architect

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  5+ YOECandidates need 5+ years in Salesforce consulting or solution architecture, with 2+ years of hands-on Health Cloud delivery on at least two full implementations. They also need direct healthcare industry experience, working knowledge of HIPAA and PHI handling, and experience integrating with EHRs and claims systems.

  Salesforce Health Cloud, Data 360, Agentforce, MuleSoft, Lucidchart, Salesforce Shield

  1mo

  AWS Engagement Manager

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  10+ YOE5+ MgmtCandidates need 10+ years of consulting experience, including 5+ years architecting, selling, and delivering AWS solutions and leading complex engagements. Deep Amazon Connect or contact center expertise, strong pre-sales and commercial skills, and executive communication abilities are required.

  Amazon Connect, AWS, Salesforce Einstein, Service Cloud Voice, Agentforce

  1mo

  AI Strategy & Transformation Architect

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  10+ YOENeuraFlash, Part of Accenture, needs candidates with 10+ years in consulting, enterprise strategy or digital transformation, and 3+ years leading Salesforce engagements at delivery or architecture level. Candidates need hands-on agentic AI experience, strong executive facilitation skills, and enough Salesforce platform depth to challenge solution architects.

  Salesforce Agentforce, Salesforce Einstein, Service Cloud, Sales Cloud, Field Service, Data Cloud

11 companies