Chef d’équipe, Service Prestige / Team Manager Client Experience
Toronto, ONFidelity Investments Canada ULC
5+ YOE1+ MgmtCinq ans d’expérience dans les fonds communs de placement ou les services financiers; Un an d’expérience en encadrement, formation ou mentorat, un atout; Programme postsecondaire de trois ans ou expérience équivalente
Manage a team, French, English, Bilingualism, Collaboration, Coaching
Team Manager Customer Experience Investly
Toronto, ONFidelity Investments Canada ULC
3+ YOE1+ MgmtCandidates need 3+ years in financial services in back-office, sales or client support, plus a university degree or equivalent experience. Strong critical thinking, organization, written and oral communication, and leadership skills are required, along with experience in client-facing, metrics-driven roles.
Customer experience, Customer service, Documentation, Onboarding, Adaptability, Prioritization