Technicien(ne) en soutien technique et dépannage N1
Québec, QC +2TEHORA
Candidates need prior first-level IT service desk experience, comfort with desktop troubleshooting and remote support, and a ticketing tool. Very strong French is required, with limited English support, and availability for extended and 24/7 coverage.
Outil de gestion des billets, Portail libre-service, Base de connaissances
Analyste en exploitation bureautique intermédiaire
Québec, QC +2TEHORA
3+ YOECandidates need a bachelor's degree in IT, computer science, business administration or engineering, at least three years of IT experience, and participation as an office operations analyst in a project of 500 person-days or more. They also need strong French, spoken and written, with proof of schooling required.
ServiceNow, Power BI, Excel, Microsoft Intune, Microsoft Teams
Analyste en exploitation bureautique expert
Québec, QC +2TEHORA
8+ YOECandidates need a bachelor's degree in IT, computer science, business administration or engineering, and at least eight years of IT or administration experience. They must have worked as an office operations analyst on two projects of at least 500 person-days each, and have excellent spoken and written French.
ServiceNow, Microsoft Teams