“Genesys Architect” jobs in Canada

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• 3d

  Senior Technical Architect, Genesys Cloud

  Toronto, ON

  HybridFull Time

  M

  Miratech

  5+ YOEMiratech needs 5+ years of solution design for contact centre technology, with hands-on Genesys Cloud CX experience strongly preferred. Candidates must have strong API integration and regulatory compliance skills, plus a solid delivery track record.

  Genesys Cloud CX

  29d

  Genesys Cloud Architect

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  7+ YOECandidates need 7+ years in contact center technology with deep Genesys Cloud CX expertise. They must have designed large cloud contact center solutions, built API integrations and integrated Genesys with CRM platforms, and understand SIP infrastructure.

  Genesys Cloud CX, Salesforce, Microsoft Dynamics, ServiceNow

  1d

  Senior Data Architect

  Ontario

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  3d

  Copy of Senior Genesys Cloud PS Consultant (Genesys AI experience)

  Mississauga, ON

  RemoteFull Time

  M

  Miratech

  7+ YOECandidates need 7+ years in enterprise technology or contact center consulting, plus hands-on Genesys Cloud CX and Genesys AI experience. They also need strong analytical, communication and stakeholder skills, and eligibility for a Government of Canada security clearance.

  Genesys Cloud CX, Architect, Data Actions

  3d

  Copy of Copy of Senior Genesys Cloud PS Consultant (Genesys AI experience)

  Vaughan, ON

  RemoteFull Time

  M

  Miratech

  7+ YOECandidates need 7+ years in enterprise technology or contact center consulting, hands-on Genesys Cloud CX experience (knowledge bases, Architect, bot flows, Data Actions) and practical Genesys AI experience. They also need strong analytical and stakeholder communication skills and eligibility for a Government of Canada security clearance.

  Genesys Cloud CX, Architect, Data Actions, bot flows, knowledge bases

  3d

  Copy of Copy of Copy of Senior Genesys Cloud PS Consultant (Genesys AI experience)

  Brampton, ON

  RemoteFull Time

  M

  Miratech

  7+ YOECandidates need 7+ years in enterprise technology, solution or contact center consulting, plus hands-on Genesys Cloud CX experience (knowledge bases, Architect, bot flows, Data Actions) and practical Genesys Cloud AI experience. They must be able to obtain and maintain a Government of Canada security clearance.

  Genesys Cloud CX, Genesys Architect, Data Actions

  3d

  Senior Data Architect

  Etobicoke, ON

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  3d

  Senior Data Architect

  Mississauga, ON

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

• 24d

  Enterprise Infrastructure Architect

  Toronto, ON

  Full Time

  

  Genesis Consulting Partners, LLC

  7+ YOEGenesis Consulting Partners needs candidates with 7 years of infrastructure design experience, hands-on Azure cloud and O365 experience, working knowledge of network design, and a strong understanding of ITIL. A bachelor's degree in computer science or a related field is required.

  Active Directory, Office365, SharePoint, Azure, API Manager, App Logic

• 23d

  .NET Technical Architect

  Québec, QC +1

  HybridContract

  

  High Tech Genesis

  7+ YOE7 ans et plus d'expérience en technologies de l'information; 5 ans d'expérience en architecture .NET; Expérience infonuagique (Azure et/ou AWS) avec Docker et Kubernetes

  .NET, Azure, AWS, Docker, Kubernetes, Terraform

  23d

  Enterprise Architect

  Ontario

  HybridContract

  

  High Tech Genesis

  Candidates need experience developing enterprise architecture and technology roadmaps, plus knowledge of system integration and cloud technologies. Familiarity with TOGAF or Zachman, and strong communication and stakeholder skills, are required. Healthcare technology experience and architecture certifications are assets.

  Leadership, ICT system integration, Cloud technologies, Communication skills, Stakeholder management

  23d

  Cloud Architect

  Ontario

  HybridContract

  

  High Tech Genesis

  Candidates need experience designing and implementing cloud architectures and strong knowledge of Azure, AWS or Google Cloud Platform. They also need an understanding of cloud security and governance, plus strong analytical and communication skills.

  Terraform, Azure, AWS, Google Cloud Platform

  23d

  Application Architect

  Ontario

  HybridContract

  

  High Tech Genesis

  4+ YOECandidates need 4-6 years of experience designing enterprise application architectures, plus knowledge of software development, databases and system integration. Familiarity with TOGAF, Zachman or similar frameworks, and strong analytical, communication and organizational skills, are required; SOA governance experience and TOGAF certification are assets.

  Software development, ICT system integration, Communication skills, Organizational skills

  23d

  Solution Architect

  Ontario

  HybridContract

  

  High Tech Genesis

  High Tech Genesis needs candidates with 0-3 years of experience designing enterprise or solution architectures, knowledge of SOA, integration and enterprise architecture principles, and strong communication and stakeholder management skills. AWS, MuleSoft, ESB, COTS, TOGAF and architecture certifications are assets.

  AWS, MuleSoft, ESB, COTS solutions

  23d

  Lead AI Test Automation Architect

  Toronto, ON

  RemoteContract

  

  High Tech Genesis

  10+ YOECandidates need 10 to 14 years of QE, SDET or software engineering experience, strong Python, TypeScript or Java skills, and hands-on experience with LLMs, RAG, vector databases and AI agent frameworks. Experience with Playwright or Selenium, API automation and a cloud platform is also required.

  Playwright, Selenium, PyTest, RestAssured, LangChain, LangGraph

  23d

  Java Software Architect

  Ontario

  HybridContract

  

  High Tech Genesis

  10+ YOECandidates need 10+ years of software engineering experience, strong Java and Spring Boot skills, and experience designing microservices, APIs and distributed systems on AWS. They also need edge or CDN design experience, knowledge of AI/ML data platforms, and strong communication and stakeholder skills.

  Java, Spring Boot, AWS, Lambda@Edge, CDN, Databricks

• 29d

  Principal AI Solutions Architect, Customer Success

  Ontario +4

  Full Time

  CG

  Canada - Genesys Cloud Services Corp.

  8+ YOECandidates need 8+ years of enterprise experience in CX, CRM, AI, automation or contact centre platforms, plus hands-on cloud architecture experience (Genesys Cloud, AWS, Azure or GCP). Strong skills in REST APIs, event-driven design, JSON, data pipelines, LLM integration and AI governance are required, along with a bachelor's degree or equivalent practical experience.

  Genesys Cloud, Genesys Cloud AI Studio, AWS, Microsoft Azure, Google Cloud Platform, JSON

  29d

  Principal AI Solutions Architect, Customer Success

  Toronto, ON +2

  Full Time

  CG

  Canada - Genesys Cloud Services Corp.

  10+ YOECandidates need 10+ years building commercial IVR, routing or conversational AI solutions and 6+ years developing voice or digital bots on platforms such as Dialogflow or Lex. They also need experience with generative and agentic AI, strong software architecture and integration skills, and customer-facing consulting ability.

  Genesys Cloud, Google Dialogflow, Amazon Lex

• 25d

  Principal AI Solutions Architect, Customer Success

  Ontario

  RemoteFull Time

  US

  United States - Genesys Cloud Services, Inc.

  10+ YOECandidates need over 10 years of commercial CCaaS, routing and bot experience and over 6 years building bots on Google Dialogflow or Amazon Lex, including webhook development. They must work US hours, understand generative and agentic AI, and communicate clearly with clients in English.

  Google Dialogflow, Amazon Lex, Genesys Cloud, IVR platform, Logs and reporting tools

• 20h

  Functional Systems Specialist/IT Business Analyst

  Toronto, ON

  $44.88–$51.99/hrContract

  

  Randstad Canada

  8+ YOECandidates need 8+ years as a systems or business analyst, with 8+ years of hands-on Genesys Cloud experience including Architect, queues and data actions. They also need contact centre routing and KPI expertise, Agile delivery experience, and strong facilitation and communication skills.

  Genesys Cloud, Visio, Jira, Confluence, HP ALM, SharePoint

• 2d

  CCaaS Solution Architect - Amazon Connect

  Toronto, ON

  HybridFull Time

  AI

  Accenture Inc Company

  7+ YOECandidates need 7+ years designing CCaaS or cloud contact center solutions, including 3+ years architecting Amazon Connect and migrating legacy platforms. They also need experience with omnichannel service, CRM and backend integrations, APIs and event-driven design, and security and privacy compliance. A high school diploma or GED is required.

  Amazon Connect, AWS Lambda, Amazon Lex, Amazon Kinesis, Amazon DynamoDB, Amazon Connect Contact Lens

  2d

  CCaaS Solution Architect - Amazon Connect

  Montréal, QC

  HybridFull Time

  AI

  Accenture Inc Company

  7+ YOECandidates need 7+ years designing CCaaS or cloud contact center solutions, including 3+ years architecting Amazon Connect and migrating legacy platforms. Strong omnichannel, integration, security, AI automation experience and fluent English are required; a high school diploma or GED is the minimum education.

  Amazon Connect, AWS Lambda, Amazon Lex, Amazon Kinesis, Amazon DynamoDB, Amazon Connect Contact Lens

• 2d

  Senior Manager, Customer Success and Transformation

  Verdun, QC +3

  

  Bell Canada: Bell is Canada's largest communications company providing advanced Bell broadband wireless, Internet, TV, media and business communications services.

  5+ YOECandidates need at least 5 years of customer success, professional services or consulting experience with enterprise clients. They must know CCaaS platforms, have change management and training expertise, and be strong in analytics and communication. Adequate French is required for Quebec roles.

  Genesys Cloud, AWS Connect, NICE CXone

• 2d

  Senior Manager, Customer Success and Transformation

  Mississauga, ON

  B

  Bell

  5+ YOECandidates need at least 5 years in customer success, professional services or consulting with enterprise clients, plus CCaaS knowledge, change management and training experience, and strong analytical and communication skills. English and French are required for Quebec roles and an asset elsewhere.

  Genesys Cloud, AWS Connect, NICE CXone

9 companies