Customer Service Representative
Grande Prairie, ABCanadian Fiber Optics Corp
2+ YOECandidates need at least 2 years in a similar customer service role, ideally in a call centre. They need strong verbal and written communication, organization, and attention to detail. Knowledge of technical support or fiber optic technology is an asset.
CRM system
CAD Technician
Calgary, ABCanadian Fiber Optics Corp
2+ YOECandidates need a CAD or drafting diploma or equivalent training, at least 2 years of drafting experience and strong AutoCAD skills in 2D and 3D. They also need Microsoft Office proficiency, knowledge of CAD standards, and familiarity with GIS, GPS and SHP files.
AutoCAD, Microsoft Excel, Microsoft Word, GIS, GPS
Technical Support Representative
Calgary, ABCanadian Fiber Optics Corp
3+ YOECanadian Fiber Optics Corp needs candidates with at least 3 years in technical support, customer service or telecom, and hands-on experience with internet, Wi-Fi and IPTV. Strong troubleshooting, clear communication and careful documentation are essential; fiber optic or networking knowledge is an asset.
CRM system, Ticketing system, Remote diagnostic tools
Network Engineer
Calgary, ABCanadian Fiber Optics Corp
3+ YOECandidates need 3-5 years of experience in an ISP or MSO environment designing and maintaining network infrastructure, plus a bachelor's degree or equivalent certification. Strong knowledge of IP routing, switching, last mile and fiber transport technologies, strong documentation and communication skills, and a valid driver's licence are required.
Cisco, Juniper, MS Visio, Lucid Chart, Python, Perl