As of November 7, 2026, Jobsy lists 11 client support specialist jobs in Canada. The most active employers are iQmetrix, American Income Life Insurance Company and Buckland. Skills often requested: communication skills, customer service, documentation and work independently.
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Candidates need a college diploma, strong written and verbal communication, strong customer service and analytical skills, and solid Excel skills. They must be detail-oriented, organized, self-motivated, and able to manage client expectations.
iQmetrix: iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail.
1+ YOECandidates need 1 to 2 years of customer or technical support experience, strong written and verbal communication, and familiarity with case management systems like Salesforce Service Cloud. Comfort with AI tools and willingness to join on-call rotations are also expected.
Salesforce Service Cloud, Slack, RQ, RQmobile, iQ Storefront, iQ Platform
iQmetrix: iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail.
1+ YOEiQmetrix needs candidates with at least 1-2 years in customer, technical support or help desk work, plus strong written and verbal communication. Candidates should be comfortable with Salesforce Service Cloud or similar case systems, Slack and AI tools, and willing to join an on-call rotation.
Salesforce Service Cloud, Slack, RQ, RQmobile, iQ Storefront, iQ Platform
iQmetrix: iQmetrix is the only provider of Interconnected Commerce software solutions for telecom retail.
1+ YOECandidates need 1 to 2 years of customer or technical support experience, strong written and verbal communication, and familiarity with case management systems like Salesforce Service Cloud. Comfort with AI tools and willingness to join on-call rotations are also expected.
Salesforce Service Cloud, Slack, RQ, RQmobile, iQ Storefront, iQ Platform
1+ YOECandidates need a high school diploma, with a two-year college certificate or diploma in science, technology or networking preferred, plus one to three years of recent relevant experience. They need strong customer service, communication, troubleshooting and analytical skills, knowledge of hardware, software and networking tools, and familiarity with healthcare computer applications.
5+ YOECandidates need at least 5 years of experience supporting or training software end users, strong troubleshooting and communication skills, and a diploma or bachelor's degree in a technical or business field. Canadian or U.S. citizenship and the ability to travel to the United States are required.
2+ YOEBuckland needs 2-4 years of customs brokerage experience and a business-related degree or diploma. Candidates should know Excel, Word, PowerPoint and Outlook, communicate well in writing and speech, and manage several priorities. A valid passport and legal work eligibility are required.
3+ YOECandidates need a bachelor's degree or higher and at least 3 years of B2B client support experience, ideally in SaaS. Strong analytical, communication and influence skills, plus Boolean logic and data structuring knowledge, are essential.
American Income Life Insurance Company: American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions,…
Candidates need strong communication and interpersonal skills, dependability, and organization. Prior customer service or sales experience is helpful but not required, and a positive, willing-to-learn attitude is expected.
Customer experience, Communication skills, Interpersonal skills, Work independently, Customer service, Sales
American Income Life Insurance Company: American Income Life is a major provider of supplemental insurance benefits to working families through relationships established with labor unions,…
Candidates need strong people skills, dependability, and a willingness to learn and take feedback. Prior customer service, sales, or client-facing experience is helpful but not required, and training is provided.
Process applications, Documentation, Administer appointments, Customer service, Sales, Scheduling
Candidates need post-secondary education (college certificate, diploma or equivalent), proven customer escalation and complaint-handling ability, strong phone and written communication, and rapport-building skills. LOMA designations and life insurance knowledge are assets.
Coaching, Root cause analysis, Customer service, Communication skills
iQmetrix (3), American Income Life Insurance Company (2), Buckland (1), Civix (1) and AutoTrader.ca (1).
What skills do client support specialist jobs ask for?
Postings most often mention communication skills, customer service, documentation, work independently, troubleshooting, troubleshoot, technical support and case management.