As of November 7, 2026, Jobsy lists 5 customer success associate jobs in Canada. The most active employers are Achievers, Aphex and Cardata. Skills often requested: reporting, communication skills, sales and microsoft excel.
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2+ YOECandidates need 2 to 3 years of experience in customer service, logistics, supply chain or e-commerce, with fluent English. Intermediate to advanced Excel skills (XLOOKUP, pivot tables) and familiarity with parcel tracking and customs procedures are required. Mandarin or Cantonese is a strong asset.
Microsoft Excel, Parcel tracking platforms, Carrier portals, CRM, Ticketing systems
2+ YOECandidates need 2+ years in customer success, account management or customer support in a B2B software or services setting. They must explain technical topics clearly, train and present to groups, manage many accounts at once, and know a CRM such as HubSpot.
3+ YOECandidates need 3+ years of account management at a software or SaaS company, sales experience with a pipeline and quota, and strong presentation skills. A bachelor's degree, Salesforce proficiency and Excel or PowerPoint skills are needed; bilingual English and French is an asset.
Candidates need to build trust quickly across many roles and seniority levels, and show they can take on unfamiliar work and get up to speed fast. Aphex also wants people who fix problems without waiting to be asked and who are excited to build a new market from the early days.
1+ YOECandidates need 1–3 years in an operations, reporting or data role, strong Excel skills including pivot tables and formulas, and close attention to detail. Strong communication and listening skills are needed to turn requests into useful analysis.
Achievers (1), Aphex (1), Cardata (1), Edgecom Energy (1) and Randstad Canada (1).
What skills do customer success associate jobs ask for?
Postings most often mention reporting, communication skills, sales, microsoft excel, collaboration, customer service, workflow and client relationship management.