Technical Specialist- PowerUp Bar Engineer
Toronto, ONRandstad Canada
Candidates need hands-on troubleshooting experience with Windows, macOS and mobile devices, plus ITSM tools such as ServiceNow and Microsoft Office or Google Workspace. Strong communication and a customer-service mindset are essential; banking or financial services experience is an asset.
ServiceNow, Windows, macOS, iOS, Microsoft Office, Google Workspace
Customer Service and Data Entry Specialist
Montréal, QCRandstad Canada
3+ YOECandidates need three to five years of customer service, operations or administrative experience in a fast-paced setting, strong attention to detail, advanced Excel skills, and fluency in French and English. CRM experience such as Salesforce or ServiceNow is highly desirable.
Salesforce, ServiceNow, Microsoft Excel, Microsoft Office Suite, CRM
Intermediate Specialized IT Consultant
Toronto, ONRandstad Canada
5+ YOECandidates need active ServiceNow CSA and CAD certifications, 5+ years of hands-on ServiceNow SPM development, and strong JavaScript and Flow Designer skills. A bachelor's degree in a related field is also expected.
ServiceNow, Flow Designer, Performance Analytics, JavaScript
Senior French Translator
Toronto, ONRandstad Canada
3+ YOECandidates need 3+ years of translation experience, a BA in translation, and expert-level bilingual French and English. Experience with MemoQ and MultiTerm translation memory software is required.
MemoQ, MultiTerm, Jira, ServiceNow, SharePoint
Technical Analyst
Toronto, ONRandstad Canada
3+ YOECandidates need a computer science or IT degree or diploma, or equivalent experience. They need 3 to 5 years of application support, hands-on SharePoint Online and ServiceNow experience, and clear communication skills.
Microsoft 365, SharePoint Online, ServiceNow
Product Owner - Oracle Fusion Cloud
Montréal, QCRandstad Canada
5+ YOECandidates need 5 to 8 years of progressive experience with large-scale financial ERP platforms, especially Oracle Cloud GL or Fixed Assets, and a proven record in M&A system integrations. A bachelor's degree in finance, accounting, business administration, or IT is required, and fluent spoken and written English is required.
Oracle Cloud, ServiceNow
Lead Site Reliability Engineer - AIOps Modernization
Toronto, ONRandstad Canada
10+ YOECandidates need 10+ years in complex IT infrastructure, operational leadership or SRE architecture. They also need hands-on experience configuring enterprise observability stacks, AI incident remediation and SLO/SLI models.
Grafana, ServiceNow ITOM, Moveworks
Workplace Services Professional
Vancouver, BCRandstad Canada
2+ YOECandidates need 2 to 3 years of facilities, office administration, hospitality or customer service experience, plus Microsoft 365 and ServiceNow skills. Strong organization, communication, discretion and the ability to lift up to 40 pounds are also required.
ServiceNow, Microsoft 365, Outlook, Excel, Word, iOS devices
IT Analyst V - Technical Support
Toronto, ONRandstad Canada
10+ YOECandidates need 10+ years of enterprise application support experience, including 5+ years in a bank or financial institution. They must have hands-on experience with Java/J2EE applications, Splunk, Dynatrace, PagerDuty, ServiceNow, and Linux/Unix server operations.
Splunk, Dynatrace, PagerDuty, ServiceNow, Linux, Unix
Service Desk Manager
Burnaby, BCRandstad Canada
7+ YOE5+ MgmtCandidates need 7+ years in IT service desk, end user support, or IT operations leadership, including 5+ years managing technical support teams. Strong IT service management, SLA and KPI experience, and stakeholder communication skills are required.
ServiceNow, Jira Service Management, Microsoft 365, Azure
IT Service Desk Lead - ONTARIO
Mississauga, ONRandstad Canada
3+ YOECandidates need team leadership experience in an IT service environment, at least 3 years of service desk work, and ITIL v4 certification. Strong communication skills and hands-on knowledge of Windows, Microsoft 365, Entra ID and network troubleshooting are also required.
ServiceNow, Microsoft 365, Azure Active Directory, Entra ID, Jamf, RingCentral
IT Support Analyst
Burnaby, BCRandstad Canada
Candidates need proven desktop support experience, strong customer service and communication skills, and hands-on knowledge of Windows 11, macOS, Microsoft 365, Entra ID, MDM tools such as Jamf, and networking basics like TCP/IP, DNS, VPNs and firewalls.
ServiceNow, Jamf, Apple Business Manager, Microsoft 365 Admin Center, Microsoft Entra ID, RingCentral
IT Analyst IV - Technical Support
Toronto, ONRandstad Canada
5+ YOECandidates need 5+ years in IT process management or change enablement, mandatory ITIL v4 certification, and hands-on ServiceNow change record experience. A post-secondary degree or diploma in IT, Computer Science or a related field is also required.
ServiceNow, Microsoft Office
Enterprise Systems Manager
Burnaby, BCRandstad Canada
7+ YOE7+ MgmtCandidates need 7+ years supporting enterprise applications in a retail or multi-site environment and 7+ years leading support teams. They need experience with major incidents, ITIL and ITSM practices, SLAs and KPIs, and strong executive communication. ServiceNow or Jira Service Management and cloud or SaaS experience are assets.
ServiceNow, Jira Service Management
Senior Project Manager/Leader
Toronto, ONRandstad Canada
7+ YOECandidates need an active ServiceNow Certified System Administrator certification, 7+ years of ITSM consulting, 5+ years of hands-on ServiceNow experience, and proven experience with process design, API integrations and release governance.
ServiceNow, Flow Designer, Performance Analytics, CI/CD pipelines, DevOps tools
Senior Project Manager/Leader
Toronto, ONRandstad Canada
10+ YOECandidates need 10+ years of IT service, release, change or project management experience. They must have built governance frameworks, matured release practices in large or public-sector organizations, and worked with ServiceNow, Jira or Azure DevOps.
ServiceNow, Jira, Azure DevOps
Business Analyst
Toronto, ONRandstad Canada
Candidates need a post-secondary degree in computer science, IT, business or a related field, plus contact center and cloud migration experience. Hands-on knowledge of telephony platforms, CRM integrations and BA tools is required. CBAP or PMP is an asset.
Visio, Word, Excel, PowerPoint, MS Project, Jira
Project Manager/ Change Management
Toronto, ONRandstad Canada
5+ YOECandidates need at least five years of experience in IT service management, operations, release or change management, plus hands-on use of ServiceNow or BMC Remedy and a strong grasp of ITIL. A bachelor's degree or equivalent experience is required; ITIL Foundation or Managing Professional certification is strongly preferred.
ServiceNow, BMC Remedy
Specialty Developer IV
Markham, ONRandstad Canada
8+ YOECandidates need 8+ years in security-focused technology or cybersecurity engineering, 5+ years of Python development including enterprise FastAPI APIs, and 3+ years with Infrastructure-as-Code and automation tools. Strong written and verbal communication and attention to detail are also required.
Python, FastAPI, Ansible, Terraform, Jenkins, GitHub Actions
Senior Project Manager
Vancouver, BCRandstad Canada
3+ YOECandidates need 3 to 5+ years of project management experience on large cross-functional projects and a PMP or equivalent certification. They also need strong Waterfall experience, executive-level communication and facilitation skills.
Workday, ServiceNow, Avature
Security Specialist V
Toronto, ONRandstad Canada
10+ YOECandidates need 10+ years of IT risk and GRC experience in a regulated industry, plus audit testing and root cause analysis skills. Strong written and verbal communication and meticulous attention to detail are essential.
ServiceNow GRC, Power BI, Python
Workplace Experience Ambassador
Toronto, ONRandstad Canada
3+ YOECandidates need at least 3 years of reception, facilities or workplace services experience, strong organization and customer service skills, and proficiency with Microsoft Office and facilities systems like ServiceNow or Corrigo. Candidates must be able to lift 30 to 50 pounds and stay mobile all day.
Microsoft Office, ServiceNow, Corrigo, Amazon Business