AI Support Analyst – Generative AI, M365 & Technical Support
Montréal, QCAN
Astra North Infoteck Inc.
Candidates need experience in a technical support, service desk or application-support role in an enterprise setting, familiarity with M365 and a strong interest in AI tools, and experience with ticketing and knowledge tools. Strong written and verbal communication, technical writing and mentoring experience are also required.
ServiceNow, Jira, Confluence