Real Time Analyst - Americas
CanadaFull Time
A
Ashby
Ashby needs candidates with hands-on scheduling or real-time management experience in a support or CX environment. They should understand adherence, shrinkage, occupancy and SLA concepts, read live data quickly, and communicate well with managers and the team.
WFM/scheduling software
Implementation Consultant - Americas
CanadaFull Time
A
Ashby
Ashby needs candidates with experience delivering implementation projects for complex SaaS products, strong customer-facing and communication skills, and a solid grasp of a complex product's technical details. Change management experience and an analytical, solutions-oriented approach are also required.
Ashby