Manager, Care Operations
Toronto, ON$95k–$120k/yrHybridFull Time
T
Tonal
5+ YOE2+ MgmtCandidates need 5+ years in customer care or contact center operations, including 2+ years leading teams or outsourced vendors. They must be data-driven, handle complex escalations, be CRM-savvy, and coach a team effectively.
CRM, support tooling