Senior Support Engineer
Remote in Canada$85k–$105k/yrRemoteFull Time
Town Web
Town Web needs someone with deep technical troubleshooting skills, strong warmth and patience with non-technical users, and clear writing. Candidates should have experience with developers, documentation and autonomous work.
Intercom, Fin, Linear, Claude, Zoom Phone, WordPress
Client Success Specialist
Remote in CanadaRemoteFull Time
Town Web
Town Web needs candidates with SaaS or client success experience working directly with engineers, daily use of an issue tracker such as Linear or Jira, and strong technical curiosity. Candidates should be clear writers who can teach less technical users and take full ownership of accounts with little oversight.
Intercom, Fin, Linear, Claude, Zoom phone, help center