Principal Product Manager, Omnichannel CX
Remote in CanadaRemote
Nextiva: The company’s commitment to Amazing Service® and a customer-focused approach has been its cornerstone.
6+ YOECandidates need 6+ years of SaaS product management experience and knowledge of contact center or customer service workflows. They also need strong analytical skills, cross-functional leadership and executive communication.
Collaboration, Customer experience, Market research, Workflow, Customer insight, Sales