Service Delivery Manager
Vancouver, BCF12.net: Canadian IT Company offering: Managed IT Services, Cyber Security, Cloud Data Centre Solutions, and Technology Strategy
3+ YOEF12.net needs candidates with 3+ years in an MSP service delivery management role, a bachelor's degree in a relevant field, and strong IT infrastructure and cloud knowledge. Strong leadership and communication skills and ITIL familiarity are required; project management or ITIL certification is a plus.
Team leadership, Process improvement, Coaching, Scheduling, Client relationship management, Quality assurance
Senior Systems Analyst
Cambridge, ONF12.net: Canadian IT Company offering: Managed IT Services, Cyber Security, Cloud Data Centre Solutions, and Technology Strategy
3+ YOECandidates need 3-5 years of IT help desk or support experience, several professional certifications, and advanced troubleshooting skills across Windows Server, Exchange, Office 365, networking and cloud services. Occasional on-call and after-hours availability is required.
Microsoft Windows Server, Microsoft Exchange, Office 365, Azure, Entra ID, Intune