Workforce Management Analyst-Banking
Toronto, ON$17.60–$36.97/hrContract
BeachHead
3+ YOECandidates need at least three years of workforce management or analyst experience, ideally in a help desk or contact centre. They should have hands-on experience with Verint or a comparable platform, plus skills in reporting, telephony and analysis tools.
Verint, Tableau, ServiceNow, Workday, Power BI, Power Automate