Technical Support Analyst, Tier 1
Toronto, ON$41k–$55k/yrHybridFull Time
Docebo: Imprint: https://www.docebo.com/company/imprint/
Candidates need a solid background in technical customer support, ideally in a fast-paced SaaS, cloud or enterprise software company. Strong written and verbal communication, diagnostic skills, and calm under pressure during busy periods are required.
Zendesk, Salesforce Service Cloud, Jira, CRM tools, Learning Management System