Chargé(e) d'expertise et de pratique principal(e) - Centre de contact 311
QuebecVille de Montréal
6+ YOECandidates need a bachelor's degree or equivalent in administration, engineering or a related field, plus 6 years of workforce planning and capacity management experience. Real-time workforce tools such as Genesys or Alvaria (Aspec) and contact-centre or digital channel experience are assets.
Genesys, Alvaria (Aspec), PDC/PDE
Responsable soutien aux élu(e)s (RDPPAT)
Montréal, QCVille de Montréal
3+ YOECandidates need a bachelor's degree in political science, communication, administration, urban planning or a related field, plus 3 years of relevant experience. Strong French writing and summarizing skills, good people skills, and the ability to juggle several deadlines are required.
Réseaux sociaux, 311