“CX systems” jobs in Canada

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• 7d

  CX Business Systems Analyst

  Remote in Canada

  $120k–$140k/yrRemoteFull Time

  

  Jobgether

  5+ YOECandidates need 5+ years implementing or managing CX, customer support or customer success platforms, and experience leading technology rollouts. Hands-on work with AI customer service tools such as Fin is strongly preferred, and candidates must be eligible to work in Canada without sponsorship.

  Fin, Zendesk, Salesforce Service Cloud, Planhat, ChurnZero

• 1mo

  Director, CX Business Systems

  Toronto, ON

  $190k–$240k/yr

  

  Braze

  15+ YOE5+ MgmtBraze needs a candidate with 15+ years in business systems, at least 5 in CX systems leadership, and hands-on experience with Salesforce Service Cloud and CX tools such as Gainsight. Candidates must show strong stakeholder management and practical experience deploying AI in CX or GTM settings.

  Salesforce Service Cloud, Salesforce Experience Cloud, Gainsight, Certinia, RocketLane, SupportLogic

• 1h

  Universal Fraud Agent, Remote - Bilingual

  Montréal, QC

  Full Time

  

  Canadian Imperial Bank of Commerce (Canada): C'est aussi pourquoi une carrière à la Banque CIBC est plus qu'un emploi : c'est une occasion de grandir et de travailler aux côtés de certaines des…

  Candidates need fluent French and English, strong analytical and decision-making skills, and attention to detail. Experience with COINS/ECIF, PRM, TSYS or CRS is an asset, and they must meet the Agent@Home remote work requirements.

  COINS/ECIF, PRM, TSYS, CRS

• 2h

  Bilingual Customer Service Specialist

  Mississauga, ON

  Full Time

  NC

  National Credit Recovery Inc

  Candidates need full French and English bilingualism, strong phone and email communication, and attention to detail. Customer service or health experience is valued, and Microsoft Word, Excel and Outlook proficiency is required.

  CRM system, Microsoft Word, Microsoft Excel, Microsoft Outlook

• 3h

  Bilingual (French/English) QA Automation Tester

  Toronto, ON

  Full Time

  KG

  K&K Global Talent Solutions INC.

  4+ YOECandidates need 4 to 6 years of QA automation experience, professional fluency in French and English, and a solid grasp of regression testing and test planning. Telephony automation tools can be learned on the job.

  Cyara Velocity, Genesys Cloud CX

  3h

  French QA Automation Tester (Bilingual)

  Ontario

  Full Time

  KG

  K&K Global Talent Solutions INC.

  4+ YOECandidates at K&K Global Talent Solutions INC. need professional working fluency in French and English, 4 to 6 years of QA automation experience, and a strong grasp of testing methodologies and defect management. They must learn niche telephony tools quickly.

  Cyara Velocity, Genesys Cloud CX

• 3h

  Product Operations Director

  Canada

  $150k–$190k/yr

  

  Applied Systems Canada

  12+ YOECandidates need 12+ years of experience, with 10+ in product operations, product management, program management or project management. They must have enabled teams with AI tools, owned tools and vendor contracts end to end, and built repeatable operating models, while leading through influence across engineering, product and the C-suite.

  Pendo, Jira Product Discovery, Salesforce, Jira

• 4h

  Product Operations Director

  Canada

  

  Applied Systems, Inc.

  12+ YOECandidates need 12+ years of experience, with 10+ in product operations, product management, program management, or project management. They should have proven experience enabling teams with AI tools, owning tools end to end, and leading change management while influencing without formal authority.

  Pendo, Jira Product Discovery, Salesforce

• 5h

  Staff Security Engineer (Security Operations)

  Canada

  LI

  League Inc.

  5+ YOECandidates need 5+ years of hands-on incident response experience, strong endpoint detection and threat hunting skills, and cloud, identity and application security knowledge. They should have a record of mentoring others and use AI tools responsibly.

  Coaching, Regulatory compliance, Security regulations, Documentation, Incident response, Research

• 5h

  Director, Content Strategy

  Toronto, ON

  Full Time

  HC

  Havas CX Canada

  10+ YOECandidates need 10 to 15+ years in content strategy or digital experience, senior leadership of content workstreams, and hands-on expertise in content modeling and headless or hybrid CMS platforms such as AEM. Working knowledge of SEO, AEO and GEO and experience in content operations and governance are also required.

  AEM

• 5h

  Customer Success Manager (CSM) - SAP Next Gen - SAP Academy for Customer Success - Montreal (Hybrid)

  Montréal, QC

  Full Time

  S

  SAP

  2+ YOECandidates need 2 to 3 years of experience supporting customers and driving business transformation, ideally in consulting or account management. They also need strong business acumen, fluent English, and a curious, adaptable attitude with a foundation in AI fundamentals.

  SAP S/4HANA, SAP SuccessFactors, SAP Business Technology Platform, SAP Business Data Cloud

• 5h

  Customer Experience Specialist - French Bilingual

  Remote in Canada

  $26/hrRemote

  Q

  Quince: The company began with a towel.

  2+ YOECandidates need French and English bilingualism, both written and spoken, plus at least 2 years of customer service experience. A high school diploma or GED, a quiet workspace and high-speed internet are also required.

  5h

  Customer Experience Specialist

  Toronto, ON

  $24/hr

  Q

  Quince: The company began with a towel.

  2+ YOECandidates need a high school diploma or GED and at least 2 years of customer service experience. They should be comfortable adopting new tools, stay calm under pressure, and communicate with warmth and care.

  Service platforms (chat, email, phone, social)

• 6h

  Senior Digital Marketing Manager

  London, ON

  Full Time

  RI

  RedRhino Inc.

  8+ YOECandidates need 8+ years in digital marketing, expert knowledge of Google Ads, Meta Ads, GA4, GTM and SEO tools, and experience managing large media budgets. Strong full-funnel strategy, data storytelling and client-facing communication skills are also required.

  Google Ads, Microsoft Ads, Meta Ads, GA4, Google Tag Manager, AgencyAnalytics

• 8h

  Directeur(trice), opérations commerciales corporatives

  Saint-Laurent, QC

  EM

  Emballages Mitchel-Lincoln Ltée

  Candidates need bilingual French and English, experience with sales operations and governance, Salesforce expertise, and the ability to work across sales, legal, finance and customer experience teams.

  Salesforce

  8h

  Director, corporate commercial operations

  Saint-Laurent, QC

  EM

  Emballages Mitchel-Lincoln Ltée

  Candidates need bilingual French and English, with experience in sales operations or commercial process governance and Salesforce administration. They must be able to work with Legal, Finance and Credit to make commercial risk visible before deals are approved.

  Salesforce

• 16h

  Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)

  Ottawa, ON

  Full Time

  

  Royal Bank of Canada: Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.

  Stock listing: TSX:RY · NYSE:RY · Source checked: 2026-11-02

  2+ YOERoyal Bank of Canada asks for at least 2 years of service or sales experience with strong communication and relationship skills. Candidates need a passion for the tech sector and comfort with change and new products.

  1d

  Associate Vice President, Core Banking, RBCx (similar to Commercial Account Manager)

  Ottawa, ON

  Full Time

  

  Royal Bank of Canada: Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.

  Stock listing: TSX:RY · NYSE:RY · Source checked: 2026-11-02

  2+ YOERoyal Bank of Canada asks for at least 2 years of service or sales experience with strong communication and relationship skills. Candidates need a passion for the tech sector and comfort with change and new products.

• 18h

  Ingénieur(e) en efficacité énergétique

  Laval, QC

  TT

  Tetra Tech

  2+ YOECandidates need a mechanical engineering degree, 2 to 5 years of energy efficiency experience and OIQ membership. Strong analysis, problem-solving, teamwork and communication skills are also required.

  IESVE, EnergyPlus, AutoCAD, Revit, Bluebeam Revu, Microsoft Excel

  18h

  CPI – Efficacité énergétique - RELÈVE

  Laval, QC

  TT

  Tetra Tech

  Candidates need a mechanical engineering bachelor's degree, OIQ membership and fluent French. Strong analysis skills, energy simulation software experience and teamwork are expected.

  IESVE, EnergyPlus, AutoCAD, Revit, Bluebeam Revu, Excel

• 1d

  Omnichannel Expert Consultant

  Québec, QC +1

  Full Time

  BI

  Beneva Inc.

  10+ YOECandidates need a bachelor's degree in marketing, statistics, business administration or a related field and at least 10 years of relevant customer transformation experience. Knowledge of CX, insurance and financial services, Qualtrics or Power BI, and Net Promoter Score is also expected.

  Qualtrics, Power BI, CRM

• 1d

  Professional Service Consultant

  Remote in Canada

  RemoteFull Time

  

  Guesty: Engineered for global operators, the platform operates under rigorous data governance requirements, providing the industry's most trusted,…

  3+ YOECandidates need 3+ years in a similar client-facing technical role, ideally at a B2B SaaS company, plus strong communication and problem-solving skills. Excel proficiency and a STEM degree or technical experience are required.

  Excel, Google Suite, Salesforce

• 1d

  Inside Sales Representative

  Mississauga, ON

  Full Time

  JB

  John Brooks Company

  2+ YOECandidates need a college diploma in business, marketing, sales, or a related field, plus 2-4 years of inside sales, telesales, account management, or customer service experience. They must be strong in CRM tools, Microsoft Office, sales data analysis, and persuasive communication.

  CRM system, Sales engagement tools, Microsoft Office, Microsoft Excel

• 1d

  Product Designer, Cross Border and International Expansions

  Vancouver, BC

  Full Time

  AD

  Amazon Development Centre Canada ULC

  5+ YOECandidates need 5+ years of UX or interaction design experience, user research skills such as usability studies, personas and journey maps, and hands-on experience with prototyping tools like Figma or Adobe Creative Cloud. Knowledge of usability principles is required, and e-commerce design experience is preferred.

  Figma, Adobe Creative Cloud

19 companies