Cisco UCCX Voice & Video Infrastructure Engineer – CUCM, Finesse & Calabrio
Calgary, ABAstra North Infoteck Inc.
5+ YOECandidates need at least 5 years of hands-on Cisco voice experience and current CCNA Collaboration or higher. They must have strong skills in Calabrio, Finesse queue configuration and disaster recovery for mission-critical call centers.
Cisco UCCX, Cisco CUCM, Cisco Finesse, Calabrio, softphone, IVR
Senior Cisco CVP IVR Developer
Toronto, ONAstra North Infoteck Inc.
4+ YOECandidates need 4+ years of DTMF IVR development on Cisco CVP, strong Java skills and experience with backend integrations. Knowledge of UCCE/ICM routing and Cisco contact center tools is also required.
Cisco Call Studio, Cisco CVP, VXML Server, Apache Tomcat, MS SQL Server, UCCE
IVR Application Developer – Cisco CVP/ Amazon Connect
Toronto, ONAstra North Infoteck Inc.
4+ YOECandidates need 4+ years of DTMF IVR development on Cisco CVP, plus Java and API integration skills. Knowledge of UCCE routing, Finesse and Amazon Connect is an asset.
Cisco Call Studio, VXML Server, Apache Tomcat, MS SQL Server, Finesse, Cyara