IT Operations Centre Analyst - ITOC
Toronto, ONAir Canada: Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation…
3+ YOEPreliminary troubleshooting before escalating is required; Develop knowledge of monitoring tools that will be used to monitor Air Canada's IT infrastructure; A relevant University degree/technical certification, and/or…
Troubleshooting, IT service management, Dynatrace, Splunk, ITIL, Change management
IT Operations Centre Analyst - ITOC
Toronto, ONAir Canada: Canada's largest airline, the country’s flag carrier and a founding member of Star Alliance, the world's most comprehensive air transportation…
3+ YOECandidates need a university degree or technical certification, plus 3 to 5 years of enterprise IT or NOC experience with monitoring tools and ITIL incident, problem and change management. Recent certifications such as CCNA, MCSE, AWS or ITIL are valued, along with the ability to work under pressure and accept shift work.
Dynatrace, Splunk, Glassbox, SolarWinds, NetScout