Functional Systems Specialist/IT Business Analyst
Toronto, ON$44.88–$51.99/hrContract
Randstad Canada
8+ YOECandidates need 8+ years as a systems or business analyst, with 8+ years of hands-on Genesys Cloud experience including Architect, queues and data actions. They also need contact centre routing and KPI expertise, Agile delivery experience, and strong facilitation and communication skills.
Genesys Cloud, Visio, Jira, Confluence, HP ALM, SharePoint
Genesys Build Coordinator
Vancouver, BC$42.70–$45.99/hrContract
Randstad Canada
Candidates need proven experience leading contact center technical delivery and hands-on Genesys Cloud work, including Genesys Bots and Virtual Agents. They also need experience leading distributed teams, REST API and integration knowledge, and Agile and release coordination skills.
Genesys Cloud, Genesys Bots, Genesys Virtual Agents, Microsoft Fabric