Enterprise Collections: Operational Lead - Dialer Administrator
Toronto, ONQuestrade Financial Group: Questrade offers Canadians an easy way to invest in securities and foreign currency and provides online wealth management and mortgage through the…
5+ YOECandidates need 5+ years in collections contact center operations or analytics, including 3+ years working with dialer platforms in a regulated environment, plus solid knowledge of collections workflows and dialing compliance. Production support experience in a Tech Ops or Prod Ops role and strong analytical and stakeholder skills are required.
Dialer platforms, SQL, Reporting tools