As of November 7, 2026, Jobsy lists 3 service desk analyst jobs in Edmonton, AB. The most active employers are Government of Nunavut Recruitment, Yardstick Technologies and Buchanan Technologies. Skills often requested: troubleshooting, communication skills, technical support and computer technology.
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Insight Global: Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world.
3+ YOECandidates need three years of Tier 1 or Tier 2 technical IT service desk experience, plus clear written and verbal communication. ServiceNow, Microsoft 365 and Azure experience, technical writing and a technical diploma are nice to have.
Yardstick Technologies: Yardstick Technologies specializes in managed IT services for companies that have no or limited internal IT resources.
2+ YOEYardstick Technologies needs candidates with two years of PC hardware and software support experience and one year with networking, servers or telecom. Strong customer service, written and verbal communication, and teamwork skills are required, along with A+ and ITIL certifications.
Windows, Microsoft Office, Active Directory, VPN, VMware, Exchange
Yardstick Technologies: Yardstick Technologies specializes in managed IT services for companies that have no or limited internal IT resources.
2+ YOECandidates need post-secondary IT education and at least two years each in IT, Windows Server, Active Directory and help desk work. They must be self-motivated, detail-oriented, good communicators and hold a valid driver's licence.
Windows Server, Active Directory
Common questions
Who is hiring service desk analysts?
Government of Nunavut Recruitment (2), Yardstick Technologies (2), Buchanan Technologies (1), Curve Dental (1) and DXC Technology (1).
What skills do service desk analyst jobs ask for?
Postings most often mention troubleshooting, communication skills, technical support, computer technology, microsoft active directory, microsoft windows, problem solving and itil.