We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and…
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We are Accor We are more than 290,000 hospitality experts placing people at the heart of what we do, creating emotion for our guests, and nurturing passion for service and achievement beyond limits. Building on the strength of our teams and of our fully integrated ecosystem of leading brands, personalized services & expert solutions, we break new ground to reimagine hospitality and inspire new ways to experience the world. We are dedicated to suit all desires and needs, and reinvent the guest experience every day with our 45 hotel brands across all segments- 5,600 properties around the world from luxury five-star palaces to smart economy hotels, exquisite residences to full-service resorts. Because we take care of millions of guests and each of our hotels is a world in itself, where every action counts. We strive to make positive impact both locally and globally, to ensure hospitality benefits not only the few, but all.
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AccorHotel
1+ YOECandidates need one year of experience in a buffet-service food and beverage setting, a strong commitment to guest service, and the ability to work with minimal supervision. They must be physically fit to lift trays, stand and walk through full shifts, and be legally authorized to work in Canada.
Honour bar, Buffet service items
AccorHotel
Expérience de commis débarrasseur ou suiteur en restaurant haut de gamme; Études en service de restauration, un atout; Professionnalisme et service à la clientèle hors pair
Be attentive, Dishwashing, Security regulations, Customer service, Attention to detail, French
AccorHotel
Expérience préalable dans un hôtel 4-5 étoiles; Excellentes aptitudes en français et en anglais, à l'oral et à l'écrit; Habileté d'organisation et sens du détail
Opera Cloud
AccorHotel
Expérience en service, un atout; Français et anglais; Flexibilité des horaires
Mental health, Dispatching, Ensure client orientation, Communication skills, Cooking, Beverage products
AccorHotel
Communiquer efficacement en français et en anglais; Expérience en entretien ménager (atout); Excellent sens du service à la clientèle
chariots de service, matériel d'entretien ménager
AccorHotel
Communiquer en français et en anglais; Disponibilité flexible, incluant les fins de semaine; Expérience en entretien ménager un atout
chariot de travail, produits de nettoyage
AccorHotel
Communication en français et en anglais; Connaissance d'un système de point de vente (POS); Connaissances de base des termes culinaires
Système de point de vente (POS)
AccorHotel
3+ YOECertification de barman ou trois ans d'expérience en établissement similaire; Français et anglais pour une clientèle internationale; Excellentes connaissances des boissons
Mental health, Greet guests, Beverage products, Warehouse operations, French, English
AccorHotel
Expérience en service de restauration ou au bar; Excellentes connaissances des boissons; Capacité à travailler sous pression avec calme et courtoisie
Mental health, Beverage products, Warehouse operations, Product knowledge, Teamwork
AccorHotel
1+ YOEMinimum de 6 mois d'expérience en restauration; Cours de restauration considéré un atout; Communication en français et en anglais
Mental health, Greet guests, Beverage products, French, English, Teamwork
AccorHotel
3+ YOEDEP en service de restaurant ou trois ans d'expérience; Français et anglais pour une clientèle internationale; Disponibilité pour des heures coupées
Mental health, Greet guests, Beverage products, French, English, Teamwork
AccorHotel
Candidates need a valid Alberta Class 4 driver's licence or equivalent with a clean driver's abstract. CPR and First Aid is an asset, and the work is very physically demanding.
CPR, First Aid
AccorHotel
Candidates need to be self-motivated with good communication skills and physically able to push, pull, bend, lift 20-30 lbs and stand for long periods. Previous cleaning or food and beverage experience is an asset but not required.
cleaning machinery, buffet equipment
AccorHotel
Candidates need to stand and walk for entire shifts, lift and carry up to 30 lbs often, and kneel, push, pull and climb ladders or stairs occasionally. They must be legally authorized to work in Canada and be available for overnight, weekend and holiday shifts.
Chemicals, PPE
AccorHotel
Candidates need outstanding guest service and verbal communication skills, and the ability to work well under pressure in a fast-paced team. Prior similar experience is an asset, and the physical demands include frequent kneeling, lifting and pushing.
Housekeeping, Cleaning, Communication skills
AccorHotel
Candidates need proven excellent guest service skills and must be a responsible, self-motivated worker who can work independently and follow safe work habits. Previous housekeeping experience and a high school diploma are assets.
linen, guest room amenities
AccorHotel
Capacité à analyser les besoins du client; Bonne communication interpersonnelle et gestion des conflits; Anglais fonctionnel
Beverage products, Customer service, Communication skills, Handle conflicts, English
AccorHotel
Être inscrit dans un programme d'hôtellerie, restauration ou tourisme; Expérience d'au moins 6 mois en service à la clientèle (atout); Maîtrise de Microsoft Office (Word, Excel)
Microsoft Word, Microsoft Excel, Logiciels de point de vente (POS), Logiciels de réception
AccorHotel
Être inscrit dans une école ou un centre de formation en hôtellerie ou restauration; Au moins 6 mois d'expérience en service à la clientèle (atout); Bilinguisme français et anglais pour les postes en relation client
Microsoft Word, Microsoft Excel, POS system, Hotel reception system
AccorHotel
Expérience de directeur(trice) général(e) dans un hôtel de luxe; Forte capacité d'analyse financière; Excellente maîtrise du français et de l'anglais
Customer experience, Leadership, Communication skills, Adapt to change, Listen actively, Process improvement
AccorHotel
1+ YOECandidates need previous supervisory experience, about one year of front desk experience, and Serving It Right certification. A professional presentation, Microsoft Windows skills, and a calm, service-focused manner under pressure are also required.
Counselling, Coaching, Communication skills, Forecasting, React to events in time-critical environments, Inventory management
AccorHotel
1+ YOECandidates need 1 to 2 years of hands-on IT support or help desk experience and an IT or related diploma, degree or technical certification. Strong communication, customer service and organization skills are required, and candidates must be legally eligible to work in Canada.
computers, printers, mobile devices, antivirus systems, backup systems
AccorHotel
Candidates need fluency in English and French, previous related experience and a Smart Serve certificate. Strong computer skills with typing of 40+ words per minute, excellent telephone manners and the ability to stay calm in emergencies are also required.
POS system
AccorHotel
Candidates need strong communication, organization and computer skills in Word and Excel. Reservations or sales experience, and PMS, CRS or Book4Time experience, are assets. The job requires standing for long periods and lifting up to 20 lbs.
Central Reservations System (CRS), Book4Time
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