“ServiceNow Service Management” jobs in Canada – Page 15

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• 15d

  Service Now Consultant

  Toronto, ON

  Contract

  

  Querentia Inc.

  2+ YOECandidates need 2-4 years of hands-on NetSuite experience, including core finance modules like AP/AR, P2P and O2C. They also need ServiceNow incident and request management experience and clear communication and documentation skills.

  ServiceNow, NetSuite

  15d

  Vulnerability Manager

  Montréal, QC

  Contract

  

  Querentia Inc.

  7+ YOE3+ MgmtCandidates need a bachelor's degree in a related field, 7+ years in infrastructure security or vulnerability management in banking or financial services, and 3+ years in a leadership role. Strong knowledge of Tenable/Nessus, risk frameworks and banking regulation is required, and English is mandatory.

  Tenable, Nessus, ServiceNow

  15d

  Transition Lead

  Toronto, ON

  Contract

  

  Querentia Inc.

  8+ YOECandidates need 8 to 12 or more years in IT services, managed services or transition management, including leading service migrations in multi-vendor settings. They need strong ITIL and project management skills and experience with ServiceNow, JIRA, Confluence and Azure DevOps.

  ServiceNow, JIRA, Confluence, Azure DevOps

  15d

  Supply Chain Consultant (Healthcare)

  Ottawa, ON

  RemoteContract

  

  Querentia Inc.

  5+ YOECandidates need 5+ years of supply chain consulting experience, proven healthcare supply chain experience, and hands-on ServiceNow skills. Government of Canada experience, strong analytical and stakeholder skills, and a federal reliability security clearance are required.

  ServiceNow

  15d

  Five9 Configurator

  Remote in Canada

  RemoteContract

  

  Querentia Inc.

  Candidates need strong hands-on Five9 configuration experience, especially with Agent Assist AI. They should also have advanced IVR and routing skills, CRM integration experience, and solid telephony troubleshooting knowledge.

  Five9 Studio, Five9 Admin Console, Salesforce, ServiceNow, Zendesk, OpenSearch

• 15d

  HR Express Advisor/HR Operations Coordinator-Mississauga-Hybrid

  Alberta

  $30/hrContract

  

  Randstad Canada

  2+ YOECandidates need at least two years of HR, benefits or payroll experience, with working knowledge of benefits, retirement plans, compensation and employment legislation. Experience with Oracle, UltiPro, TMS, ServiceNow and MS Office, plus strong communication skills, is required; French fluency is preferred.

  Oracle, UltiPro, TMS, ServiceNow, MS Office

  15d

  Supply Chain Analyst III

  Calgary, AB

  Contract

  

  Randstad Canada

  7+ YOECandidates need 7-10 years of related experience, strong Excel and Power BI skills, experience validating data in ERPs such as Oracle Cloud, SAP or Oracle EBS, and knowledge of master data governance and fraud prevention. Strong attention to detail, organization and clear communication are essential.

  Excel, Power BI, SharePoint, ServiceNow, Oracle Cloud, SAP

  18d

  Logistics Customer Service Representative

  Mississauga, ON

  $24/hrContract

  

  Randstad Canada

  1+ YOERandstad Canada needs candidates with at least one year of contact centre, customer experience or logistics coordination experience. Strong analytical skills, Microsoft Office proficiency, and written communication for heavy email volume are essential. Bilingual English and French is a strong asset.

  ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Access, Cognos

• 15d

  Senior Analyst , AI Operations & Governance

  Ottawa, ON

  Full Time

  CC

  Ciena Corporation

  5+ YOECandidates need 5+ years in enterprise platform, cloud or AI operations, hands-on Microsoft 365 and Entra ID administration, and a bachelor's degree or equivalent experience. Strong troubleshooting, scripting and cross-functional communication skills are also required.

  Microsoft 365 Copilot, Copilot Studio, Power Platform, Microsoft Entra ID, PowerShell, ServiceNow

• 15d

  Help Desk Analyst

  Timmins, ON

  Full Time

  AE

  Agnico Eagle

  Candidates need a college diploma or degree in a computing field, or equivalent experience, plus beginner to intermediate knowledge of Windows, Active Directory, Office 365 and SCCM. Strong Microsoft Office skills and friendly customer service are required.

  Microsoft Office, Outlook, Excel, Word, PowerPoint, SCCM

  15d

  Help Desk Analyst

  Timmins, ON

  Full Time

  AE

  Agnico Eagle

  Candidates need a college diploma or bachelor's degree in computer science or a related field, or equivalent work experience, with beginner to intermediate knowledge of Windows 10/11, Windows Server, Office 365, SCCM, Active Directory and laptop/desktop hardware. Excellent Microsoft Office skills, especially Outlook, Excel, Word and PowerPoint, are required, and ServiceNow or other ITSM experience and mining industry experience are assets.

  Windows 10/11, Windows Server, MS O365, MS SCCM, Active Directory, Outlook

• 16d

  Gestionnaire mondial du centre de services/Manager Service Desk

  Montréal, QC

  

  SITA Switzerland Sarl

  Candidates need proven experience leading large, multi-location, multi-shift service desk operations, strong ITSM and ITIL knowledge, and hands-on experience with ServiceNow, incident and major incident management. Experience with CMDB maturity, AI-driven automation and service data analysis is also required.

  ServiceNow, CMDB

• 18d

  Security Engineer

  Toronto, ON

  Full Time

  

  Varicent

  5+ YOEVaricent needs candidates with 5+ years in information security or security engineering, at least one security certification such as CISSP or CISA, and hands-on experience with cloud platforms and security tools like SIEM, WAF, DLP and EDR. Strong communication skills and the ability to make sound decisions with incomplete information are also required.

  SIEM, EDR, WAF, DLP, CASB, OneTrust

• 18d

  Staff Site Reliability Operations

  Toronto, ON

  Full Time

  NC

  NVIDIA Canada Dev. Inc.

  8+ YOENVIDIA Canada Dev. Inc. needs 8+ years of enterprise support or infrastructure experience, including 5+ years in a senior or escalation role. Candidates need deep hands-on skills in Active Directory, Exchange, Windows and Linux servers, endpoint management and networking, plus scripting in Python, PowerShell or Bash.

  Active Directory, Exchange, Intune, Autopilot, MECM/SCCM, Jamf

• 18d

  Responsable de l’expérience numérique / Digital Experience Leader, Customer Support

  Montréal, QC +1

  

  OneSpan

  Expérience de transformation d'organisations de soutien par le libre-service, l'automatisation et l'IA; Expérience en stratégie d'IA, d'automatisation et de parcours clients numériques; Solides compétences en BPM et gest

  ServiceNow, Salesforce Service Cloud, Zendesk, Jira, Confluence, Gainsight

• 18d

  Bilingual Senior Specialist, IT Operations Monitoring & Service Insights

  Montréal, QC +1

  

  CMHC - SCHL

  7+ YOECandidates need at least 7 years of progressive IT operations or ITSM experience, including hands-on incident and major incident management. They need ITIL Foundation, strong ServiceNow ITSM skills, and fluent English and French, with a Reliability Status clearance.

  ServiceNow, Dynatrace, Splunk, Zabbix, SolarWinds, ScienceLogic

• 18d

  Senior Google CCAIP Engineer

  Remote in Canada

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  18d

  Operating Model and Service Transition Analyst, Contact Centre

  Markham, ON

  HybridFull Time

  M

  Miratech

  7+ YOEMiratech asks for 7+ years as a business or service management analyst, 4+ years of hands-on enterprise cloud contact centre experience, and 2+ years with Genesys Cloud. Candidates need ITIL service transition knowledge, hands-on ServiceNow experience, strong Excel skills and experience supporting a platform go-live.

  Genesys Cloud, ServiceNow, Excel

  18d

  Operating Model and Service Transition Analyst, Contact Centre

  Mississauga, ON

  HybridFull Time

  M

  Miratech

  7+ YOEMiratech asks for 7+ years as a business or service management analyst, 4+ years of hands-on enterprise cloud contact centre experience, and 2+ years with Genesys Cloud. Candidates need ITIL service transition knowledge, hands-on ServiceNow experience, strong Excel skills and experience supporting a platform go-live.

  Genesys Cloud, ServiceNow, Excel

  18d

  Copy of Operating Model and Service Transition Analyst, Contact Centre

  Vaughan, ON

  HybridFull Time

  M

  Miratech

  7+ YOECandidates need 7+ years as a business analyst or service management analyst, including 4+ years of hands-on contact centre platform experience and 2+ years with Genesys Cloud. They also need ITIL knowledge, hands-on ServiceNow experience, and strong Excel and facilitation skills.

  Genesys Cloud, ServiceNow, Excel

• 19d

  Senior Bilingual Deskside Support Technician

  Montréal, QC

  

  Coreio Inc: By joining Blue Mantis, a security-first IT services provider specializing in business modernization, the Coreio team brings its ServiceNow…

  Candidates need proven deskside and IT support experience, strong Windows 11 and Intune skills, and clear communication in both English and French. Strong customer service and troubleshooting abilities are also required.

  Windows 11, Microsoft Intune, Microsoft 365, ServiceNow, Teleconference audio visual equipment

• 19d

  Technical Delivery Mgr, ServiceNow IRM/Sec Ops, Deloitte Global Technology

  Toronto, ON

  

  Deloitte

  5+ YOECandidates need a bachelor's degree or equivalent experience, 5+ years of technology delivery experience, and hands-on ServiceNow delivery work. They also need knowledge of Agile, testing, release management and production support, plus working knowledge of risk, compliance, audit, privacy or security incident response.

  ServiceNow

• 19d

  Workplace VDI Specialist

  Montréal, QC +3

  Full Time

  W

  WSP

  7+ YOECandidates need 7+ years of hands-on enterprise end-user VDI experience, deep Citrix and Azure Virtual Desktop knowledge, Windows 11 golden image and FSLogix skills, ITIL and ServiceNow experience, and Microsoft Entra and Intune knowledge. Strong communication and experience with Managed Service Providers are also required.

  Citrix Virtual Apps and Desktops, Azure Virtual Desktop, Windows 365, FSLogix, NVIDIA vGPU, Microsoft Entra ID

• 19d

  Engineering Manager

  Waterloo, ON +1

  Full Time

  C1

  Company 1 - The Manufacturers Life Insurance Company

  5+ YOECandidates need 5+ years of technology or production support experience, including leading teams. Hands-on troubleshooting of .NET or JavaScript applications with SQL Server or PostgreSQL, plus ITIL/ITSM experience, is required.

  ServiceNow, Microsoft Azure

14 companies