“service ticketing system” jobs in Canada – Page 2

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• 10h

  DevOps

  Montréal, QC

  Full Time

  E

  Extia

  5+ YOECandidates need a bachelor's and master's in computer science, 5 years as a Site Reliability Engineer with a DevOps culture, and experience with Linux/Windows, Kubernetes, Docker, Grafana or Prometheus, and Jenkins or GitLab CI. Fluency in French and English and a valid Canadian work permit are required.

  Linux, Windows, AWS, Azure, GCP, Kubernetes

• 10h

  Account Manager - Data Centres

  Toronto, ON

  Full Time

  T

  Telecon

  5+ YOECandidates need 5+ years of sales experience specifically into data centres, strong communication and negotiation skills, and comfort with cold calling. Knowledge of Microsoft Office including Dynamics and the CRM system is expected.

  Microsoft Office, Microsoft Dynamics, CRM system

  10h

  Account Manager - Telecom

  Moncton, NB

  Full Time

  T

  Telecon

  3+ YOECandidates need 3+ years of industry experience, strong sales and communication skills, and working knowledge of Microsoft Office including Dynamics. Cold calling, negotiation, public speaking and meeting sales quotas are also required.

  Microsoft Office, Microsoft Dynamics, CRM

  10h

  Structured Cabling Account Manager

  Edmonton, AB

  Full Time

  T

  Telecon

  3+ YOETelecon needs candidates with at least 3 years of industry experience, strong sales and cold-calling skills, and the ability to explain technical products to technical and non-technical people. Candidates also need solid Microsoft Office and Dynamics knowledge, CRM use, and the ability to meet sales quotas and attend off-site training.

  Microsoft Dynamics, Microsoft Office, CRM system

  10h

  Account Manager - National Rollouts and Services

  Toronto, ON

  Full Time

  T

  Telecon

  3+ YOECandidates need a bachelor's degree in accounting, marketing, finance or a related field and 3+ years of industry experience. Strong sales, communication, product knowledge, cold-calling, negotiation and Microsoft Office and Dynamics skills are required.

  CRM, Microsoft Dynamics, Microsoft Office

• 10h

  Junior Support I.T.

  Calgary, AB

  Full Time

  WA

  Wood Automotive Group

  Wood Automotive Group needs a candidate with an IT certificate or diploma, familiarity with PCs and networks, strong troubleshooting skills, good written and verbal communication, and a willingness to learn. The candidate must have a valid Class 5 Alberta driver's licence, a clean driver's abstract and a reliable vehicle.

  Disk imaging software, Windows, Mac, third-party vendor programs

• 10h

  PT Technology Support

  Oakville, ON

  Internship

  

  Town of Oakville

  Town of Oakville needs candidates enrolled in or holding a two-year IT college diploma, with working knowledge of Microsoft M365 and Active Directory. Candidates need strong troubleshooting and customer service skills, the ability to stay calm under pressure and to lift up to 20kg.

  Microsoft 365, Active Directory, ITSM tool, A/V equipment

• 10h

  Director, Product Design

  Canada

  Full Time

  D

  Deel

  10+ YOECandidates need 10+ years of product design experience, including Director-level or equivalent scope, and experience leading seven or more designers. Strong B2B and enterprise craft, comfort with compliance-heavy systems, and recent hands-on AI workflow change are also required.

• 10h

  IT Technician- EN

  Gogama, ON

  Full Time

  IC

  IAMGOLD Corporation: IAMGOLD is a Canadian-based gold mining company with operations and development projects in North America and West Africa.

  1+ YOECandidates need a college diploma in an IT-related field, a relevant certification, and 1 to 2 years of related work experience. Proficiency with Windows, clear communication with non-technical users, and time-management skills are also needed.

  Windows, ticketing system, tape backup

• 10h

  Sustainability Specialist

  Mississauga, ON

  Full Time

  FR

  FirstService Residential Canada

  3+ YOECandidates need an undergraduate degree in a related field, 3+ years of relevant experience, and utility bill analysis and data quality skills. Strong Excel, communication and attention to detail are required, with EPA Portfolio Manager experience.

  EPA Portfolio Manager, EnergyCap, Microsoft Excel, Microsoft Outlook, Microsoft Word, Microsoft PowerPoint

• 10h

  Platform Engineering Manager

  Vancouver, BC

  Full Time

  TU

  The University of British Columbia

  9+ YOECandidates need a relevant undergraduate degree and at least nine years of related experience, including supervisory experience. Required abilities include demonstrated integration systems experience, leading development and operations teams, and the software development life cycle. Experience with AWS and MuleSoft is preferred.

  Jira, ServiceNow, AWS, MuleSoft

  10h

  Applications Technical Lead

  Vancouver, BC

  Full Time

  TU

  The University of British Columbia

  9+ YOEUBC needs candidates with a relevant undergraduate degree and at least nine years of related experience, including specialized technical expertise and supervisory experience. Strong integration systems experience, team leadership, and experience with AWS and MuleSoft are preferred.

  Jira, ServiceNow, AWS, MuleSoft

• 10h

  Analyste support production

  Montréal, QC

  Full Time

  GS

  Groupe SII

  Groupe SII needs a bachelor's or master's degree in IT, engineering, finance or a related field, or equivalent experience. Candidates need IT incident and problem management skills, SQL, ticketing tools, and strong communication in an international team.

  Remedy, ServiceNow, Jira, Oracle, SQL, MQ

• 10h

  Front of House Coordinator - Faculty of Fine Arts and Communications

  Edmonton, AB

  Full Time

  MU

  MacEwan University

  2+ YOECandidates need at least a diploma in arts management or similar and two years of box office or front-of-house lead experience with a computerized ticketing system. Strong skills in cash handling, reporting, training staff and Microsoft and Google tools are also required.

  Spektrix, Microsoft Outlook, Microsoft Word, Microsoft Excel, Google Suite

• 10h

  Administrative Assistant 3, Office of the Registrar Support

  Calgary, AB

  Full Time

  

  Mount Royal University

  1+ YOEMount Royal University needs a two-year diploma from a university or equivalent, or a journeyman ticket, plus 6 to 12 months of experience in a post-secondary environment.

  institutional portals, student information systems, email

• 10h

  Citizen Service Representative (Including Library Services) - Bilingual (English/French)

  Greater Sudbury, ON

  Internship

  CO

  City of Greater Sudbury

  1+ YOECandidates need Grade XII plus some post-secondary or related training, and one to two and one-half years of related experience. Bilingual English and French is required, with excellent verbal French and working written French. A valid driver's licence and clean driving record are also required.

  CLASS System, WordPerfect, cash register, customer relationship management software

  10h

  Arena Maintenanceperson

  Greater Sudbury, ON

  Internship

  CO

  City of Greater Sudbury

  3+ YOECandidates need Grade XII, a Refrigeration Operator "B" certificate or Basic Refrigeration Level 1, and three winter seasons of building and arena ice-making experience. They also need a valid driver's licence, strong customer service skills, and the ability to work without direct supervision.

  ice resurfacer, arena refrigeration systems, HVAC systems, sound systems

• 10h

  Seasonal - Inbound Processing

  Cambridge, ON

  Full Time

  MC

  Moores Clothing

  Candidates need experience receiving merchandise in a fast-paced environment, good math and time management skills, and the ability to follow instructions and work independently. They must be able to lift up to 50 pounds, stand for long periods, and work flexible shifts.

  RF gun, Conveyor systems, Sorter systems, Tape dispensers

• 10h

  Senior Operations Officer and Customer Service | Banking and Mortgage

  Toronto, ON

  Full Time

  LB

  Laurentian Bank

  1+ YOELaurentian Bank needs a bilingual French and English candidate with 1 to 2 years of administration or processing experience, ideally at a financial institution. Candidates need strong Excel skills, attention to detail, and good customer service.

  Microsoft Excel, Microsoft Word, Microsoft PowerPoint, Microsoft Outlook

• 10h

  Human Resources Coordinator – Shared Services

  Canada

  Full Time

  CR

  Canadian Red Cross

  1+ YOECandidates need a three-year college diploma or university degree in a related field and 1-2 years of job-related experience. They must know HR legislation and practices, be fluent in English (French an asset), and be proficient with HRIS and ticketing platforms such as Taleo, HumaniT, Jira and Microsoft D365.

  Taleo, HumaniT, Jira, Atlassian, Microsoft D365

• 10h

  IT Specialist II

  Calgary, AB

  Full Time

  

  Modine Manufacturing Company: Since 1916, Modine Manufacturing Company has applied innovative thermal technology to meet customer's needs.

  5+ YOECandidates need a bachelor's degree in computer science, IT or a related field, and 5 to 7+ years of hands-on corporate IT support experience. They need solid knowledge of networking, Active Directory, Microsoft Entra ID, Microsoft 365 and ServiceNow or a similar ITSM platform.

  ServiceNow, Active Directory, Microsoft Entra ID, Microsoft 365

• 10h

  Analyste support production

  Montréal, QC

  Full Time

  SC

  SII Canada

  Candidates need an IT, engineering, or finance degree or equivalent experience, plus understanding of IT environments and incident and problem management. Experience with SQL, MQ or FTP/SFTP, and ticketing tools such as ServiceNow, Remedy, or Jira is expected, and ITIL is an asset.

  ServiceNow, Remedy, Jira, Oracle, SQL, MQ

• 10h

  Field Support Engineer

  Victoria, BC

  Full Time

  

  Cognizant

  Cognizant needs candidates who can diagnose hardware, software and network problems and communicate clearly with users. Candidates must be legally authorized to work in the US without employer sponsorship, which conflicts with the Victoria, BC location and should be verified.

  Microsoft 365, Outlook, Microsoft Teams, OneDrive, VPN, CMDB

• 10h

  IT Support Technician

  Whitehorse, YT

  Full Time

  GO

  Government of Yukon

  Candidates need education or coursework in computer science, experience setting up and diagnosing hardware and software, and level one service desk experience. Experience in education IT support and writing documentation are assets.

  Apple computers, Windows computers

19 companies