Specialist, Workforce Planning and Analytics
Montréal, QCVacances Air Canada / Air Canada Vacations
Candidates need post-secondary education in business, operations, HR, analytics or a related field, plus progressive Workforce Management or Call Centre experience. Proficiency in Genesys Cloud, advanced Excel, and experience leading a team are required, and bilingual candidates are preferred.
Genesys Cloud, dashboards, business intelligence tools
Specialist, Workforce Planning and Analytics
Montréal, QCVacances Air Canada / Air Canada Vacations
Candidates need post-secondary education in business, operations, HR, analytics or a related field, plus progressive Workforce Management or Call Centre experience. Proficiency in Genesys Cloud, advanced Excel, and experience leading a team are required, and bilingual candidates are preferred.
Genesys Cloud, dashboards, business intelligence tools