“CCaaS” jobs in Canada – Page 3

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• 13d

  Anesthesia Assistant

  Edmonton, AB

  Full Time

  

  Alberta Health Services

  2+ YOECandidates need a post-graduate Anesthesia Assistant credential, active registration, and CSRT membership with the CCAA designation. Two years of recent operating room or critical care experience, BLS and ACLS certification, and skills in intubation and arterial line insertion are also required.

  Connect Care

• 13d

  Bilingual IVR Automation tester

  Toronto, ON

  AN

  Astra North Infoteck Inc.

  4+ YOECandidates need 4 to 6 years of QA experience, strong hands-on Cyara Velocity skills, and knowledge of IVR, telephony (SIP, call routing) and contact centre testing. Genesys Cloud CX experience is preferred.

  Cyara Velocity, Genesys Cloud CX, Genesys Architect, Cyara Cruncher Pulse

• 14d

  Senior Director, Customer Success

  Ontario

  RemoteFull Time

  US

  United States - Genesys Cloud Services, Inc.

  5+ YOE5+ MgmtGenesys needs candidates with 5+ years leading SaaS Customer Success teams of 10 or more managers and 8+ years managing executive relationships. They also need proven leadership of a $100 million+ ARR portfolio, a bachelor's or advanced degree in a technology or business field, and strong executive communication skills.

  Gainsight, Salesforce, Microsoft PowerPoint, Microsoft Excel, Microsoft Word

  17d

  Senior Services Engagement Director

  Ontario

  Full Time

  US

  United States - Genesys Cloud Services, Inc.

  5+ YOECandidates need 5 to 7+ years in SaaS, cloud or enterprise technology sales, with proven success selling complex services projects. Strong executive relationships in Canadian telecom and financial services, plus experience with cloud migration and contact center (CCaaS) platforms, are required.

  Genesys Cloud

• 14d

  Senior Manager, Turnaround & Restructuring

  Vancouver, BC

  Full Time

  K

  KPMG

  5+ YOE3+ MgmtCandidates need 5+ years of restructuring and insolvency experience, including 3+ years at Manager or Senior Manager level. They also need knowledge of the CCAA and BIA, financial modelling skills, and the CIRP certification or a commitment to completing it.

  Financial analysis, Reporting, Sales, Problem solving, Market research, Negotiation

• 14d

  Manager, Business Restructuring & Turnaround Services

  Vancouver, BC

  $88k–$134k/yrFull Time

  

  BDO Canada LLP: BDO Canada LLP is a leading provider of professional services to clients across a variety of sectors and segments.

  2+ YOECandidates need a Canadian CPA designation, 2+ years of corporate restructuring or insolvency experience, and strong financial modelling and analysis skills. Working knowledge of the BIA and CCAA, and excellent communication and team leadership skills, are also required.

  Microsoft Excel, Microsoft Word, Microsoft PowerPoint

• 16d

  Senior QA Automation

  Ottawa, ON

  RemoteFull Time

  M

  Miratech

  6+ YOECandidates need 6+ years of QA automation experience, including testing Java microservices, hands-on work with Playwright or Cypress, contract and performance testing, and testing complex rule-based systems. Experience with contact center or telephony platforms is a nice-to-have.

  Playwright, Cypress, JUnit, JMeter, Gatling, k6

  16d

  Senior QA Automation

  Alberta

  RemoteFull Time

  M

  Miratech

  6+ YOECandidates need 6+ years of QA automation experience, including testing Java microservices, hands-on work with Playwright or Cypress, contract and performance testing, and testing complex rule-based systems. Experience with contact center or telephony platforms is a nice-to-have.

  Playwright, Cypress, JUnit, JMeter, Gatling, k6

  17d

  Senior Google CCAIP Engineer

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  17d

  Senior Google CCAIP Engineer

  Ottawa, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  17d

  Senior Google CCAIP Engineer

  Calgary, AB

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  17d

  Senior Google CCAIP Engineer

  Edmonton, AB

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  21d

  Senior Google CCAIP Engineer

  Remote in Canada

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years building IVR and call flows on cloud contact center platforms, and 2+ years on Google CCAIP. They also need experience with routing, CRM integrations, conversational AI and structured testing.

  Google Cloud Contact Center AI Platform, Dialogflow CX, Agent Studio, Agent Assist, Salesforce, ServiceNow

  21d

  Senior QA Automation

  Remote in Canada

  RemoteFull Time

  M

  Miratech

  6+ YOECandidates need 6+ years of QA automation experience, including testing Java microservices, hands-on work with Playwright or Cypress, contract and performance testing, and testing complex rule-based systems. Experience with contact center or telephony platforms is a nice-to-have.

  Playwright, Cypress, JUnit, JMeter, Gatling, k6

• 17d

  Senior Proposal Writer / Rédacteur(trice) de propositions senior

  Montréal, QC

  CI

  CallTower Inc

  7+ YOE7+ ans d'expérience en TI ou services-conseils comme rédacteur(trice) de propositions; Baccalauréat ou 6+ ans d'expérience pertinente; Excellente compréhension des phases de projets TI

  Sales, Leadership, Process improvement, Procurement, Regulatory compliance, Presentation skills

  17d

  Senior Business Analyst, Contact Centers / Analyste d’affaires senior, centres de contact

  Montréal, QC

  CI

  CallTower Inc

  10+ YOEConnaissance approfondie de Five9, Genesys Cloud, Webex ou PureConnect; Au moins 10 ans en centre de contact et 5 ans en analyse d'affaires; Maîtrise du français et de l'anglais, à l'oral et à l'écrit

  Visio, draw.io, Five9, Genesys Cloud, Webex Contact Center, Genesys PureConnect

• 17d

  Program Facilitator - Inclusive Day Program

  Mount Pearl, NL

  $20/hr

  

  City Of Mount Pearl

  Candidates need considerable experience working with people with physical or cognitive disabilities, a Group Fitness Instructor certification, and valid First Aid/CPR/AED certification. An RNC criminal record check and Vulnerable Sector Check dated within six months of hire are also required, along with comfort entering the pool.

  Adaptability, Documentation, Scheduling, Physiotherapy, Occupational therapy, First Aid

• 17d

  AWS Solution Architect

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  Candidates need hands-on experience with contact center platforms, AWS cloud architecture, API integrations and scripting. Strong communication with executives and customers, plus AWS and Salesforce certifications, are expected.

  Amazon Connect, AWS Lambda, Amazon Lex, CloudFormation, Salesforce Service Cloud, Jenkins

  17d

  AWS Technical Architect

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  Candidates need customer-facing contact center experience, strong AWS cloud architecture knowledge, and API and coding skills in Python, Java, C#, .NET or Node.js. Strong communication skills for executive audiences and AWS or Salesforce certifications are preferred.

  Amazon Connect, AWS Lambda, AWS Lex, CloudFormation, Terraform, Jenkins

• 17d

  Genesys CX Tech Lead

  Toronto, ON

  $80/hrContract

  

  Insight Global: Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world.

  Candidates need experience leading CCaaS and contact centre solutions, especially Genesys Cloud CX, and overseeing technical architecture and integrations. They also need Agile or Scrum delivery experience, cloud security and compliance knowledge, and strong communication and stakeholder management skills.

  Genesys Cloud CX

• 17d

  Associate, Restructuring & Turnaround

  Toronto, ON

  G

  GlassRatner

  2+ YOECandidates need a bachelor's degree in accounting, finance, business or economics and about 2 to 5 years of restructuring, insolvency, audit or financial advisory experience. Strong financial modelling, CCAA or BIA exposure and advanced Excel, PowerPoint and Word skills are required, and a CPA or CIRP is an asset.

  Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Capital IQ, Bloomberg

  17d

  Associate, Restructuring & Turnaround

  Calgary, AB

  G

  GlassRatner

  2+ YOEGlassRatner needs candidates with a bachelor's degree, about 2-5 years of experience in restructuring, insolvency, corporate finance, audit or advisory, and experience with CCAA or BIA proceedings. Strong Excel, PowerPoint and Word skills and financial modelling ability are required.

  Microsoft Excel, Microsoft PowerPoint, Microsoft Word, Capital IQ, Bloomberg

• 21d

  Aircraft Services Technician

  Kelowna, BC

  $22.32/hr

  

  KF Aerospace

  Candidates need a high school diploma, good physical fitness, a valid driver's licence and strong mechanical aptitude. Teamwork and communication skills are needed, and prior customer service or ground equipment experience is an asset.

  ground equipment, respirator, degreasers

• 21d

  Product owner, contact center pod

  Toronto, ON

  NM

  National Money Mart Company

  5+ YOECandidates need 5+ years in product ownership, product management or business analysis, with Agile delivery experience. They should know contact center operations and technologies such as CCaaS, CRM integrations and omnichannel servicing. Banking or other regulated-industry experience is preferred.

  CCaaS platforms, CRM systems, AWS

13 companies