“WFM platforms” jobs in Canada – Page 3

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• 18d

  Full Stack Java Engineer

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years of full-stack development experience, including production applications. They need hands-on Java and Spring Boot, React or Angular with TypeScript, strong SQL and PostgreSQL skills, and cloud and containerized deployment experience.

  Jenkins, Kubernetes, PostgreSQL, Kafka, RabbitMQ, GitHub Copilot

  19d

  Senior Data Architect

  Ontario

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  20d

  Senior Data Architect

  Ontario

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  20d

  Senior Data Architect

  Toronto, ON

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  20d

  Senior Full Stack Java Engineer - Workforce Management (WFM)

  Remote in Canada

  RemoteFull Time

  M

  Miratech

  8+ YOECandidates need 8+ years of full stack development, strong Java and Spring Boot skills, and solid React or Angular with TypeScript. Knowledge of workforce management concepts, REST API and microservice design, and PostgreSQL is required, while contact center or Amazon Connect experience is a strong advantage.

  Java, Spring Boot, React, TypeScript, Node.js, PostgreSQL

  23d

  Senior Data Architect

  Toronto, ON

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years in enterprise data warehousing and lakehouse work, with 5+ years of hands-on Databricks and Delta Lake experience. They need expert T-SQL and Spark SQL skills, Kimball dimensional modelling, Snowflake integration, and Python/PySpark with orchestration tools.

  Databricks, Delta Lake, Snowflake, Genesys A3S, Verint WFM, SQL Server

  24d

  Senior QA Automation

  Remote in Canada

  RemoteFull Time

  M

  Miratech

  6+ YOECandidates need 6+ years of QA automation experience, including testing Java microservices, hands-on work with Playwright or Cypress, contract and performance testing, and testing complex rule-based systems. Experience with contact center or telephony platforms is a nice-to-have.

  Playwright, Cypress, JUnit, JMeter, Gatling, k6

  24d

  Senior QA Automation

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  6+ YOECandidates need 6+ years of QA automation experience, including testing Java microservices, hands-on work with Playwright or Cypress, contract and performance testing, and testing complex rule-based systems. Experience with contact center or telephony platforms is a nice-to-have.

  Playwright, Cypress, JUnit, JMeter, Gatling, k6

  27d

  Senior Data Architect

  Toronto, ON

  HybridFull Time

  M

  Miratech

  10+ YOECandidates need 10+ years designing data warehouse and lakehouse solutions and 5+ years with Databricks, Delta Lake and Snowflake or API ingestion. Deep Kimball dimensional modeling, expert T-SQL and Spark SQL, and strong communication skills are essential.

  Databricks, Delta Lake, Snowflake, Azure Data Factory, Verint WFM, Genesys A3S

  1mo

  Full Stack Java Engineer — Workforce Management (WFM)

  Toronto, ON

  RemoteFull Time

  M

  Miratech

  5+ YOECandidates need 5+ years of full-stack development experience with Java, Spring Boot, React or Angular, and TypeScript. Strong SQL, REST API, cloud and containerization skills, plus knowledge of OAuth2 and messaging tools like Kafka or RabbitMQ, are also required.

  Jenkins, Kubernetes, PostgreSQL, Kafka, RabbitMQ, Swagger

• 19d

  Senior Business Analyst, Contact Centers / Analyste d’affaires senior, centres de contact

  Montréal, QC

  CI

  CallTower Inc

  10+ YOEConnaissance approfondie de Five9, Genesys Cloud, Webex ou PureConnect; Au moins 10 ans en centre de contact et 5 ans en analyse d'affaires; Maîtrise du français et de l'anglais, à l'oral et à l'écrit

  Visio, draw.io, Five9, Genesys Cloud, Webex Contact Center, Genesys PureConnect

  1mo

  Customer Support Specialist

  Toronto, ON

  Remote

  CI

  CallTower Inc

  Candidates need a degree or certificate in computer science or a related field, knowledge of Windows, Exchange, Active Directory and SQL, and experience with Genesys PureConnect or PureCloud and telecom networks. Fluent English and French are required.

  Genesys PureConnect, Genesys PureCloud, Microsoft Exchange, Active Directory, Microsoft SQL, Microsoft CRM

  1mo

  Customer Support Specialist / Spécialiste du support client

  Montréal, QC

  CI

  CallTower Inc

  Baccalauréat ou certificat en informatique ou domaine connexe; Connaissance de Windows, Exchange, Active Directory et SQL; Connaissance des plateformes Genesys PureConnect et PureCloud

  Genesys PureConnect, Genesys PureCloud, Microsoft Windows, MS Exchange, Active Directory, Microsoft SQL

• 19d

  AWS Solution Architect

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  Candidates need hands-on experience with contact center platforms, AWS cloud architecture, API integrations and scripting. Strong communication with executives and customers, plus AWS and Salesforce certifications, are expected.

  Amazon Connect, AWS Lambda, Amazon Lex, CloudFormation, Salesforce Service Cloud, Jenkins

  19d

  AWS Technical Architect

  Alberta

  Remote

  

  NeuraFlash, Part of Accenture: Accenture is a leading global professional services company that helps the world’s leading businesses, governments and other organizations build…

  Candidates need customer-facing contact center experience, strong AWS cloud architecture knowledge, and API and coding skills in Python, Java, C#, .NET or Node.js. Strong communication skills for executive audiences and AWS or Salesforce certifications are preferred.

  Amazon Connect, AWS Lambda, AWS Lex, CloudFormation, Terraform, Jenkins

• 22d

  Dayforce HCM (HR/Payroll) System Consultant

  Toronto, ON

  RemoteFull Time

  

  Align HCM

  3+ YOECandidates need 3+ years of hands-on Dayforce implementation experience, including direct Dayforce Payroll configuration, and a strong grasp of US payroll and multi-state tax compliance. A bachelor's degree or equivalent experience and strong English communication skills are required.

  Dayforce, Dayforce Activate

  22d

  Dayforce WFM System Consultant

  Toronto, ON

  RemoteFull Time

  

  Align HCM

  3+ YOECandidates need at least 3 years of hands-on Dayforce implementation experience, including WFM configuration. They need knowledge of timekeeping, scheduling and labour rules such as FLSA overtime, plus strong English communication and the ability to manage several clients at once.

  Dayforce, Dayforce Activate

• 24d

  Senior Manager, Global Workforce Planning

  Toronto, ON

  L

  Lyft

  10+ YOE5+ MgmtLyft needs a candidate with 10+ years in contact centre workforce management, support operations or operations strategy, including 5+ years leading managers. Strong financial skills, BPO partner management experience and hands-on experience with enterprise WFM tools are required.

  WFM tools

• 24d

  Manager, Digital Contact Centre

  Vaughan, ON

  

  Wyse Meter Solutions Inc

  Candidates need significant hands-on experience deploying virtual agents, chatbots and self-serve IVR, plus proven Contact Centre operations experience. Strong Excel skills and analytical ability are required, and experience with Power BI, NICE CXOne or agentic AI is an asset.

  MS Excel, Power BI, NICE CXOne, ACD, WFM

• 29d

  Payroll Specialist

  Toronto, ON

  Full Time

  

  Propel Holdings

  5+ YOEPropel Holdings needs candidates with 5+ years of full-cycle payroll experience, hands-on UKG Pro or Kronos experience, and strong knowledge of Canadian payroll legislation. Advanced Excel skills, attention to detail and a service-oriented, communicative approach are also required.

  UKG Pro, UKG Workforce Management, Kronos, Excel

• 1mo

  Product Manager, Conversational Support

  British Columbia

  $59k–$83k/yrFull Time

  TW

  The Walt Disney Company (Canada) Ltd.

  3+ YOECandidates need a bachelor's degree or equivalent experience and 3+ years of product management at global scale. They need strong analytics skills, integration and system architecture knowledge, and experience with contact center, CRM or conversational AI platforms.

  CRM platforms, Contact center technologies, Conversational AI platforms, Virtual assistant platforms

• 1mo

  Web Software Developer Intern (WFM)

  Toronto, ON

  Full Time

  CG

  Canada - Genesys Cloud Services Corp.

  Candidates need to be enrolled in a computer science or software engineering program. They should know web development with JavaScript, TypeScript and HTML/CSS, understand AWS or cloud basics, and communicate well in a team.

  GitHub, Bitbucket, Jenkins, AWS, Webpack

• 1mo

  AI Execution & Program Manager

  Toronto, ON

  

  Reliance Home Comfort

  3+ YOECandidates need a bachelor's degree in business, technology, engineering or data science, plus 3 to 5 years of technology implementation or contact center experience. Strong project management, stakeholder and vendor coordination skills are required.

  NICE CXone, Salesforce, Dynamics, MuleSoft, Power BI

• 1mo

  AWS Connect Architect

  Toronto, ON

  $80–$100/hr

  

  Tech Talent International: Tech Talent International is boutique recruitment firm based out of the Toronto Canada.

  Candidates need hands-on AWS Connect and cloud architecture experience, contact center design knowledge, and coding skills in languages such as Python, Java or Node.js. Strong communication with executives and customers, plus AWS certifications and Salesforce or Genesys familiarity, are highly valued.

  Amazon Connect, AWS Lambda, AWS Lex, CloudFormation, Salesforce Service Cloud, Jenkins

11 companies