“helpdesk ticketing system” jobs in Canada – Page 3

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• 12d

  Service Support Analyst

  Calgary, AB +1

  

  PBS Systems

  Candidates need a high school diploma, a valid driver's licence and excellent computer skills in Microsoft products. Strong communication, analytical and time management skills are required, and dealership or customer service experience is an asset.

  Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams, Windows 10, Windows 11

  23d

  Bilingual (French and English) Parts Support Analyst

  Calgary, AB

  

  PBS Systems

  Candidates need a high school diploma, a valid driver's licence, and excellent written and spoken French and English. Customer service, helpdesk or dealership experience is an asset, along with strong Microsoft Office skills and good organization.

  Microsoft Windows 10, Microsoft Windows 11, Microsoft Outlook, Microsoft Excel, Microsoft Word, Microsoft Teams

• 12d

  IT Service Desk Analyst

  Richmond Hill, ON

  $36.70–$43.17/hr

  

  Richmond Hill

  1+ YOERichmond Hill requires a college or technology diploma, at least one year of help desk or technical support experience, and strong customer service and troubleshooting skills. ITIL, Microsoft and help desk certifications such as A+ and Network+ are considered assets.

  Heat, CMDB, Mobile device management

• 12d

  Program Assistant, StFX Online

  Antigonish, NS

  $21.44–$26.20/hrFull Time

  

  St. Francis Xavier University

  3+ YOECandidates need a post-secondary diploma in a related field and 3 to 5 years of experience, or an equivalent combination. Strong organization, communication and customer service skills, plus proficiency with Microsoft 365 and university systems, are required.

  Banner, Target X, TeamDynamix, UKG, X-Reports, Microsoft 365

• 15d

  Helpdesk Support Specialist (fixed term – 12 months)

  Vancouver, BC

  $60k–$72k/yrOn-siteFull Time, Temporary

  R

  Relic

  Candidates need prior helpdesk, IT or desktop support experience and strong customer service skills. They should be comfortable troubleshooting Windows workstations, peripherals and business applications, and familiar with ticketing or device management tools. Organization and the ability to work independently are essential.

  Windows, Ticketing systems, Device management platforms, Perforce, Confluence, Zendesk

• 15d

  Technical Customer Support Representative

  Richmond Hill, ON

  $60k–$75k/yrFull Time

  

  Randstad Canada

  2+ YOECandidates need 2 to 3 years of technical support, customer care or sales support experience, with expert English, both spoken and written. Experience with B2B clients, ticketing systems such as Zendesk, Jira or ServiceNow, and CRM tools such as Salesforce is preferred.

  Zendesk, Jira, ServiceNow, Salesforce

  25d

  Desktop Engineer

  Toronto, ON

  $53.61–$60.75/hrContract

  

  Randstad Canada

  6+ YOECandidates need 6+ years in desktop engineering or endpoint support with patch management experience. They should know Windows 11 administration and PowerShell scripting, and a Bachelor's degree in IT or a related field or equivalent experience is required.

  Windows 11, PowerShell, Microsoft Intune, SCCM, Microsoft Endpoint Manager

• 16d

  Director of Information Technology, Full-Time

  British Columbia

  

  Taproot Community Support Services

  5+ YOE5+ MgmtCandidates need a bachelor's degree in computer science, IT or a related field and at least 5 years of IT management experience, including a large system implementation. They also need strong Microsoft 365 and Azure skills, Power BI and Fabric knowledge, cyber security expertise and a Class 5 driver's licence.

  Microsoft 365, SharePoint, Azure, Microsoft Fabric, Power BI, Microsoft Copilot

• 16d

  Product Support Analyst

  Toronto, ON +1

  RemoteFull Time

  

  D2L

  Candidates need strong analytical and troubleshooting skills, SQL ability, and working knowledge of web technologies such as REST, XML and Active Directory. A Bachelor's degree in Computer Science or equivalent technical experience is recommended.

  SQL, Microsoft SQL Server, Wireshark, Fiddler, Salesforce, Office 365

• 16d

  BI Analyst

  Mississauga, ON

  On-site

  

  PACT

  2+ YOECandidates need two to four years of business intelligence or data analyst experience, with strong Power BI and SQL skills and experience with Microsoft Fabric. Post-secondary education in a related field is preferred, along with clear communication skills for non-technical audiences.

  Power BI, Microsoft Fabric, Power Automate, Power Apps, Autodesk Construction Cloud, BambooHR

• 17d

  Operational Service Specialist - EZRA

  Toronto, ON

  $53k–$56k/yr

  

  Ezra

  3+ YOECandidates need 3+ years in a back-office or administrative role, strong attention to detail, and experience with technical systems. They should understand financial processes such as purchase orders and payment methods, and be able to document processes.

  Confluence, Admin system, Customer Portal, Experience Center, PSA system

  17d

  Operational Service Specialist - EZRA

  Toronto, ON

  

  Ezra

  3+ YOECandidates need 3+ years in a back-office or administrative role, strong attention to detail, and experience with technical systems. They should understand financial processes, purchase orders and payment methods, and be able to document processes and work with a global team.

  Confluence, Admin system, PSA system, Customer Portal, Experience Center

• 18d

  Homeless Management Information Support Specialist

  Calgary, AB

  HybridFull Time

  

  Calgary Homeless Foundation

  2+ YOECandidates need a post-secondary credential in human services or information management, or equivalent experience, plus 2+ years of software or customer support. Strong communication, attention to detail and Microsoft Office skills are required, and HMIS ServicePoint experience is an asset.

  HMIS ServicePoint, Helpdesk ticketing system, Microsoft Outlook, Microsoft Word, Microsoft Excel, Microsoft PowerPoint

• 19d

  Systems Analyst II

  Markham, ON +1

  $75k–$94k/yrFull Time

  

  BGIS

  7+ YOECandidates need 7 to 10 years of progressive infrastructure administration experience, including 3 to 5 years with server or storage administration. They should know Windows Server, Active Directory, Exchange, SQL Server, Linux servers, SAN storage and Azure, and hold or pursue MCSE, Azure, VMware or Linux certifications.

  Windows Server, Active Directory, Exchange, SQL Server, Linux, Azure

• 21d

  IT Support Specialist (Chinese Speaking Preferred)

  Markham, ON

  Full Time

  

  Kiokii Inc

  2+ YOECandidates need 2 to 4 years of IT support or helpdesk experience, hands-on Microsoft 365 administration, Windows troubleshooting, and basic network knowledge. Clear English communication is required, and Chinese is preferred.

  Microsoft 365, Exchange Online, Teams, SharePoint, OneDrive, Microsoft Intune

• 23d

  Senior Account Executive, North America

  Montréal, QC

  Full Time

  

  Botpress Technologies Inc.: The company is headquartered in Quebec.

  5+ YOECandidates need 5+ years closing complex B2B SaaS deals, experience selling AI, automation or conversational AI products, and experience selling to support or CX leaders. They must be technically fluent about APIs, integrations and security, and have a record of self-sourced enterprise pipeline.

  CRM, helpdesk platforms, knowledge base systems

  26d

  Senior Product Marketing Manager

  Montréal, QC

  Full Time

  

  Botpress Technologies Inc.: The company is headquartered in Quebec.

  Botpress Technologies Inc. needs a B2B copywriter with a portfolio of shipped messaging tied to results. Candidates need hands-on product positioning experience, the ability to run customer research, and self-sufficiency in HubSpot.

  HubSpot, Webflow

• 23d

  Spécialiste du soutien à la clientèle / Customer Support Specialist

  Montréal, QC

  HybridFull Time

  

  CM Labs

  5+ YOEDiplôme en informatique et solide connaissance de Windows; Au moins 5 ans d’expérience en support technique ou orienté client; Maîtrise des réseaux (ping, adresses IP, dépannage)

  Windows 10, Windows 11, TeamViewer, VNC, Linux terminal, ticketing system

• 25d

  Practical Experience Officer

  Vancouver, BC

  $82k–$97k/yrFull Time

  

  Chartered Professional Accountants of BC

  5+ YOECandidates need a CPA designation, a bachelor's degree or equivalent experience in business or accounting, and five or more years of progressive experience in public practice or industry. Strong communication, attention to detail, and intermediate MS Office skills are also required.

  MS Word, MS Excel, MS Outlook

• 29d

  IT Support Technician

  Burnaby, BC

  

  ABC Recycling Ltd.

  2+ YOECandidates need at least 2 to 3 years of IT support or desktop experience, strong Windows troubleshooting skills, and experience with ticketing and asset management tools. Clear communication with non-technical users is essential.

  Ticketing system, IT asset management tools, Windows, Printers

• 29d

  Senior IT Support Engineer

  Vancouver, BC

  

  Pantheon Systems, Inc

  5+ YOECandidates need 5+ years in IT support or systems administration, strong macOS and Windows troubleshooting, and MDM experience with Jamf or Intune. They also need identity experience with Okta, OneLogin or Entra ID, and an ability to work independently and communicate clearly.

  Jamf, Intune, Okta, Microsoft Entra ID, Google Workspace, Slack

• 29d

  Représentant Support Helpdesk

  Montréal, QC

  

  Ivalua

  2+ YOEDiplôme d'études supérieures dans un domaine pertinent, de préférence; Minimum de 2 ans d'expérience pertinente; Connaissance d'ITSM et des bonnes pratiques ITIL

  ServiceNow, Zendesk, IVALUA BUYER

  29d

  Helpdesk Support Representative

  Montréal, QC

  

  Ivalua

  2+ YOECandidates need a relevant bachelor's degree with at least 2 years of professional experience, or a master's degree, or an equivalent mix of education and experience. They need strong technical aptitude, familiarity with ITSM and ITIL, experience with ticketing tools such as ServiceNow or Zendesk, and professional fluency in English and French.

  ServiceNow, Zendesk, Ivalua Buyer

• 1mo

  IT Supervisor

  Toronto, ON

  $70k–$80k/yrFull Time

  CZ

  CHANNEL ZERO INC.

  3+ YOEChannel Zero Inc. needs candidates with 3+ years of hands-on IT support and systems administration experience, including prior team lead or supervisor experience. Strong networking, firewall, Google Workspace and Active Directory skills are required, and broadcasting or media experience is highly preferred.

  Google Workspace, Google Cloud Platform, Proxmox, Linux, Windows Server, Active Directory

19 companies