“Customer support ticketing platforms” jobs in Canada – Page 30

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• 1mo

  Junior Systems Analyst/ Developer

  Toronto, ON

  $36.39–$43.10/hrContract

  

  Randstad Canada

  5+ YOECandidates need 5+ years as a systems, business or product analyst and 5+ years with .NET, Java and React. They also need CI/CD experience with Octopus Deploy and Azure DevOps, plus a university degree or equivalent experience.

  Octopus Deploy, Azure DevOps, Jira, Confluence, Power BI, Google Analytics

  1mo

  Bilingual Travel Experience Advisor

  Toronto, ON

  $22/hrContract

  

  Randstad Canada

  3+ YOECandidates need at least 3 years of travel industry experience and 1 to 2 years in customer service or travel advisory, with fluency in English and French. Advanced Amadeus GDS skills, TICO (Ontario) or OPC (Quebec) certification, and a dedicated home office with wired high-speed internet are required.

  Amadeus GDS, MS Office, Microsoft Teams

  1mo

  Administrative Assistant

  Surrey, BC

  $30/hrContract

  

  Randstad Canada

  Candidates need prior administrative or operations coordination experience, a high school diploma, and strong Microsoft Excel skills. They also need attention to detail for financial records and the ability to solve documentation problems independently.

  Microsoft Excel, IAA auction system, ICBC auction system, Document management software, Spreadsheets

  1mo

  Customer Care Agent

  Laval, QC

  $24–$28/hrContract

  

  Randstad Canada

  1+ YOECandidates need at least 1 to 2 years of customer service experience and excellent written and spoken French. Functional English is also required, along with comfort learning management software such as Zendesk or an ERP system.

  Zendesk, ERP, Ticketing system

  1mo

  Customer Care Agent

  Laval, QC

  $24–$28/hrContract

  

  Randstad Canada

  1+ YOECandidates need at least 1 to 2 years of customer service experience, excellent spoken and written French, and functional English. Strong organization, reliability and comfort learning management software such as Zendesk or an ERP system are also needed.

  Zendesk, ERP

  1mo

  Product Information Analyst - PIM

  Mississauga, ON

  $30.60–$33.32/hrContract

  

  Randstad Canada

  2+ YOECandidates need 2+ years of advanced Excel, 1 to 3 years of SQL querying, PIM or large retail catalog experience, UAT experience, and strong troubleshooting and communication skills.

  Microsoft Excel, SQL, PIM platform, JIRA, ServiceNow

• 1mo

  Director, Customer Delivery & Services

  Montréal, QC

  

  Novisto

  7+ YOECandidates need 7+ years in SaaS professional and advisory services, with experience owning a services P&L and building services operations for enterprise B2B customers. Hands-on skill packaging services, running SLAs and capacity models, and proven people leadership are required.

  Jira, PSA tools

• 1mo

  Lead Product Manager, Enterprise Services Management

  Vancouver, BC

  

  Asana

  10+ YOECandidates need 10+ years of product management experience, ideally building AI-driven, automation or enterprise SaaS products. They should have proven experience launching new products, technical depth in architecture and integrations, strong customer and go-to-market skills, and excellent written and verbal communication.

  Research, Asana, Workflow, Prioritization, Sales, Packaging

• 1mo

  Manager, Strategic Customer Onboarding

  Toronto, ON

  $120k–$150k/yrFull Time

  

  Tipalti

  7+ YOE3+ MgmtCandidates need 7+ years in customer onboarding, implementation or professional services in B2B SaaS, and 3+ years of people management. Strong skills in leading enterprise implementations, escalations, analytics and cross-functional influence are expected.

  Salesforce, Jira

  1mo

  Manager, Strategic Customer Onboarding

  Vancouver, BC

  $120k–$150k/yrFull Time

  

  Tipalti

  7+ YOE3+ MgmtCandidates need 7+ years in customer onboarding, implementation or professional services in B2B SaaS, and 3+ years of people management. Strong skills in leading enterprise implementations, escalations, analytics and cross-functional influence are expected.

  Salesforce, Jira

• 1mo

  Senior Backend Engineer II - Patient Experience

  Vancouver, BC

  

  Prenuvo: Prenuvo currently operates in 26 clinics across North America, Australia, and Europe.

  6+ YOECandidates need 6 to 8 years or more of backend experience owning production services, ideally in Python, with strong REST API design, AWS event-driven architecture and PostgreSQL skills. Experience with idempotent, fault-tolerant integrations, automated testing and observability tools such as Datadog is expected.

  Python, FastAPI, AWS EventBridge, AWS SQS, AWS SNS, AWS Lambda

• 1mo

  Staff Software Engineer, DevEx

  Remote in Canada

  Remote

  

  Samsara: The company's mission is to increase the safety, efficiency, and sustainability of the operations that power the global economy.

  8+ YOECandidates need a bachelor's degree or equivalent practical experience, 8+ years of building software with 2+ in an architect or technical leadership role, 4+ years on large-scale distributed systems, and 4+ years leading cross-team technical projects.

  Claude Code, Cursor, Copilot

• 1mo

  Senior Developer Support Engineer - Builder Experience (BX)

  Toronto, ON

  

  Okta

  4+ YOECandidates need a computer science or related degree and 4+ years of developer or technical support experience with customers. They must be fluent in a statically typed language and a dynamically typed language, and be comfortable with APIs, web frameworks and AI-assisted development tools.

  Claude, OpenAI Codex, MCP servers

• 1mo

  Bilingual Product Support Analyst (Canadian French)

  Toronto, ON +1

  RemoteFull Time

  

  D2L

  Candidates need fluency in English and Canadian French, strong analytical and problem-solving skills, and SQL skills. Helpdesk, customer service and LMS experience are assets.

  SQL, Microsoft SQL, Wireshark, Fiddler, Salesforce, Active Directory

• 1mo

  Developer Support Specialist

  Vancouver, BC

  B

  Brex

  Candidates need a bachelor's degree or equivalent work experience, strong troubleshooting and written and verbal communication skills, and past customer-facing experience. Experience with accounting integrations such as NetSuite, QBO and Xero is also needed.

  NetSuite, QuickBooks Online, QuickBooks Desktop, Xero, Sage Intacct, Expensify

• 1mo

  Technical Product Manager - AI

  Remote in Canada

  Remote

  

  hireVouch: Company Marketing Strategy

  5+ YOECandidates need 5+ years owning product delivery in deeply technical domains such as data platforms, ML products or infrastructure systems. They must understand ML lifecycles, cloud-native architectures and how to write crisp requirements, epics and acceptance criteria.

  Research, Leadership, Communication skills, Translation, Decision making, Process data

  1mo

  Sr SW Engineering Manager

  Remote in Canada

  Remote

  

  hireVouch: Company Marketing Strategy

  8+ YOE4+ MgmtCandidates need 8+ years of software engineering and 4+ years of people management experience, plus delivery ownership, production on-call and incident experience, and Java/Kotlin and cloud experience, preferably Azure.

  Azure, Kubernetes, React, AI-assisted development tools

• 1mo

  Intermediate Salesforce Developer - 3319

  Ontario

  $45–$50/hrContract

  

  emergiTEL Inc.

  3+ YOECandidates need 3 to 5+ years of hands-on Salesforce development and administration experience, especially with Sales Cloud. They need practical skills in Apex, Lightning Web Components, SOQL, Flow, Experience Cloud, HTML, CSS and JavaScript.

  Salesforce, Power BI, Microsoft Excel, Experience Builder, Git

• 1mo

  Marketing Officer - Events (Term Position)

  Alberta

  $56k–$59k/yrFull Time

  BC

  Banff Centre for Arts and Creativity

  5+ YOECandidates need 5+ years of related experience, including arts, entertainment, or events marketing, plus a degree or diploma in communications, marketing, public relations, or a related field. Strong copywriting, budgeting, organization, and MS Office skills are required, and French is an asset.

  MS Office, email marketing platform, CRM platform, paid digital marketing platform

  1mo

  Marketing Officer (Term Position)

  Alberta

  $56k–$59k/yrFull Time

  BC

  Banff Centre for Arts and Creativity

  5+ YOECandidates need 5+ years of related experience, including arts, entertainment, or events marketing, plus a degree or diploma in communications, marketing, public relations, or a related field. Strong copywriting, budgeting, organization, and MS Office skills are required, and French is an asset.

  MS Office

• 1mo

  Backend Engineer

  Ontario

  Remote

  

  Newfold Digital, Inc.: Newfold Digital is a leading web technology company serving nearly seven million customers globally.

  3+ YOECandidates need 3 to 5 years of backend development experience, strong Python and Linux administration skills, and solid MySQL experience. Experience in an Agile team, production troubleshooting and responsible use of AI in development are also required.

  Python, Linux, MySQL, Perl, cPanel

  1mo

  Senior Backend Engineer

  Nova Scotia

  RemoteFull Time

  

  Newfold Digital, Inc.: Newfold Digital is a leading web technology company serving nearly seven million customers globally.

  5+ YOECandidates need 5+ years of production Python backend experience, including async APIs and relational databases. They also need hands-on work with LLM APIs, vector databases and RAG, plus end-to-end CI/CD ownership.

  Python, FastAPI, pgvector, Chroma, OpenAI API, Gemini API

• 1mo

  Sales Development Representative

  Remote in Canada

  $51k/yrRemoteFull Time

  TC

  TP Canada

  2+ YOECandidates need about 2 years of target-driven, customer-facing sales experience, analytical problem-solving skills, and experience with Salesforce or another CRM. They should be comfortable with Microsoft Office or Google G Suite and working toward quarterly KPIs.

  Salesforce, Microsoft Office, Google G Suite

  1mo

  Elevated Support Senior Specialist

  Canada

  Full Time

  TC

  TP Canada

  2+ YOECandidates need at least 24 months of call centre or team leader experience, advanced conflict resolution and communication skills, and native English. They also need a high school diploma, good computer skills with CRM systems, and the ability to work weekends, holidays and early or evening shifts.

  CRM systems, Google Suite, Apple/Mac OS

14 companies