Manager, Customer Care Team - EN 936
Ottawa, ONExport Development Canada | Exportation et développement Canada
7+ YOECandidates need an undergraduate degree or equivalent experience, at least seven years in a contact centre or financial-services operation, and proven contact centre transformation leadership. Bilingual fluency in English and French is required, and Canadian citizenship or permanent residence is preferred.
Genesys, ServiceNow, Salesforce
Manager, Customer Care Team - EN 936
Toronto, ONExport Development Canada | Exportation et développement Canada
7+ YOECandidates need an undergraduate degree or equivalent experience, at least seven years in a contact centre or financial-services operation, and proven contact centre transformation leadership. Bilingual fluency in English and French is required, and Canadian citizenship or permanent residence is preferred.
Genesys, ServiceNow, Salesforce
Manager, Customer Care Team - EN 936
Montréal, QCExport Development Canada | Exportation et développement Canada
7+ YOECandidates need an undergraduate degree or equivalent experience, at least seven years in a contact centre or financial-services operation, and proven contact centre transformation leadership. Bilingual fluency in English and French is required, and Canadian citizenship or permanent residence is preferred.
Genesys, ServiceNow, Salesforce
Senior Advisor, IT Financial Management - EN 956
Ottawa, ONExport Development Canada | Exportation et développement Canada
7+ YOEExport Development Canada needs an undergraduate degree in information systems, business administration or a related field, and at least 7 years of project and digital delivery experience. Candidates should be analytical, detail-oriented and able to build relationships across all levels; bilingual French and English and a relevant certification such as PMP or FinOps are assets.
Power BI, Planview