Lead Product Analyst, Content Supply & Understanding
Toronto, ON +1Full Time
Scribd, Inc.
4+ YOECandidates need 4+ years of product analytics for Senior or 7+ years for Lead, with advanced SQL, Python or R, and experience with opportunity sizing and experimentation. Experience with a modern warehouse such as Databricks, BI tools such as Looker or Tableau, and AI-assisted analytics is also required.
Databricks, Looker, Tableau, Statsig, SQL, Python
Senior Manager, Customer Operations
Toronto, ON +1Full Time
Scribd, Inc.
8+ YOE5+ MgmtCandidates need 8+ years in customer support or operations, including 5+ years of people leadership. They should have experience managing BPO vendors, strong support KPI and forecasting skills, and comfort with Zendesk and Google Sheets. Familiarity with trust and safety, content moderation, DMCA or privacy is preferred.
Zendesk, Google Sheets