“ServiceNow Performance Analytics” jobs in Canada – Page 5

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• 12d

  Supply Chain Analyst III

  Calgary, AB

  $44.28/hrContract

  

  Randstad Canada

  7+ YOECandidates need 7-10 years of related experience, strong Excel and Power BI skills, and hands-on experience validating data in Oracle Cloud, SAP or Oracle EBS. Fraud prevention awareness, master data governance experience and a detail-oriented, self-directed approach are also required.

  Excel, Power BI, SharePoint, ServiceNow, Oracle Cloud, SAP

  12d

  Supply Chain Analyst III

  Calgary, AB

  Contract

  

  Randstad Canada

  7+ YOECandidates need 7-10 years of related experience, strong Excel and Power BI skills, experience validating data in ERPs such as Oracle Cloud, SAP or Oracle EBS, and knowledge of master data governance and fraud prevention. Strong attention to detail, organization and clear communication are essential.

  Excel, Power BI, SharePoint, ServiceNow, Oracle Cloud, SAP

  15d

  Logistics Customer Service Representative

  Mississauga, ON

  $24/hrContract

  

  Randstad Canada

  1+ YOERandstad Canada needs candidates with at least one year of contact centre, customer experience or logistics coordination experience. Strong analytical skills, Microsoft Office proficiency, and written communication for heavy email volume are essential. Bilingual English and French is a strong asset.

  ServiceNow, Microsoft Excel, Microsoft Word, Microsoft Outlook, Microsoft Access, Cognos

• 12d

  Manager, Global Business Systems (Service Delivery)

  Vaughan, ON +1

  HybridFull Time

  

  The Redpath Group: Established in 1962, The Redpath Group is an experienced, full-service solutions provider to the global underground mining industry.

  7+ YOECandidates need 7+ years deploying and supporting global software implementations, strong ServiceNow and business application knowledge, and project or business analysis experience. A university degree or college diploma and Business Analysis and Project Management training are required, with PMP or ITIL as assets.

  ServiceNow, HFM, InEight Cloud, InEight Document, SharePoint, Intelex Safety

• 12d

  Coordinator, Leaves (Temporary)

  Calgary, AB +1

  On-siteTemporary

  

  Nutrien

  1+ YOECandidates need a bachelor's degree or equivalent experience, at least one year of leave of absence administration, and a solid grasp of Canadian leave laws and union agreements. Strong customer service, attention to detail, and proficiency with Excel, Word, PowerPoint, SAP, SuccessFactors and ServiceNow are expected.

  SAP, SuccessFactors, ServiceNow, Microsoft Excel, Microsoft Word, Microsoft PowerPoint

• 12d

  Tabelau Admin

  Toronto, ON

  RemoteContract

  

  Querentia Inc.

  Candidates need hands-on experience administering Tableau Server, Desktop and Prep Builder in a large enterprise, plus ServiceNow, networking, SSL, SMTP, patching and backup knowledge. Strong troubleshooting and cross-team collaboration are required.

  Tableau Server, Tableau Desktop, Tableau Prep Builder, Tableau Cloud, ServiceNow

• 13d

  Gestionnaire mondial du centre de services/Manager Service Desk

  Montréal, QC

  

  SITA Switzerland Sarl

  Candidates need proven experience leading large, multi-location, multi-shift service desk operations, strong ITSM and ITIL knowledge, and hands-on experience with ServiceNow, incident and major incident management. Experience with CMDB maturity, AI-driven automation and service data analysis is also required.

  ServiceNow, CMDB

• 13d

  Support Analyst - Mobility & Unified Communications

  Toronto, ON

  

  Bank of Montreal

  2+ YOECandidates need 2-4 years of IT or business experience, or a related bachelor's degree. Proficiency in Microsoft Intune, Microsoft Teams and unified communications is needed, with ITIL Foundation and ServiceNow experience as assets.

  Microsoft Intune, Microsoft Teams, AWS Connect, ServiceNow

  17d

  Senior DB2 DBA

  Toronto, ON

  Full Time

  

  Bank of Montreal

  7+ YOEBank of Montreal needs 7+ years supporting Db2 for z/OS (version 12 or higher), with strong skills in z/OS, JCL, TSO/ISPF, SQL tuning, Db2 security and backup and recovery. A bachelor's degree in computer science or IT, or equivalent practical experience, is required.

  Db2 for z/OS, JCL, TSO/ISPF, Db2 Connect, Omegamon, IBM Log Analysis Tool

  18d

  Team Lead - Corporate & Commercial Service Desk & Application Support

  Halifax, NS

  

  Bank of Montreal

  5+ YOE2+ MgmtBank of Montreal needs a Bachelor's degree in a technology, business or engineering field, 5+ years in production or application support, and 2+ years leading a team. Experience in a regulated financial environment and with ITIL-style incident and change processes is required.

  ServiceNow, Jira, Microsoft Copilot

• 15d

  Bilingual Senior Specialist, IT Operations Monitoring & Service Insights

  Montréal, QC +1

  

  CMHC - SCHL

  7+ YOECandidates need at least 7 years of progressive IT operations or ITSM experience, including hands-on incident and major incident management. They need ITIL Foundation, strong ServiceNow ITSM skills, and fluent English and French, with a Reliability Status clearance.

  ServiceNow, Dynatrace, Splunk, Zabbix, SolarWinds, ScienceLogic

• 15d

  Operating Model and Service Transition Analyst, Contact Centre

  Markham, ON

  HybridFull Time

  M

  Miratech

  7+ YOEMiratech asks for 7+ years as a business or service management analyst, 4+ years of hands-on enterprise cloud contact centre experience, and 2+ years with Genesys Cloud. Candidates need ITIL service transition knowledge, hands-on ServiceNow experience, strong Excel skills and experience supporting a platform go-live.

  Genesys Cloud, ServiceNow, Excel

  15d

  Operating Model and Service Transition Analyst, Contact Centre

  Mississauga, ON

  HybridFull Time

  M

  Miratech

  7+ YOEMiratech asks for 7+ years as a business or service management analyst, 4+ years of hands-on enterprise cloud contact centre experience, and 2+ years with Genesys Cloud. Candidates need ITIL service transition knowledge, hands-on ServiceNow experience, strong Excel skills and experience supporting a platform go-live.

  Genesys Cloud, ServiceNow, Excel

  15d

  Copy of Operating Model and Service Transition Analyst, Contact Centre

  Vaughan, ON

  HybridFull Time

  M

  Miratech

  7+ YOECandidates need 7+ years as a business analyst or service management analyst, including 4+ years of hands-on contact centre platform experience and 2+ years with Genesys Cloud. They also need ITIL knowledge, hands-on ServiceNow experience, and strong Excel and facilitation skills.

  Genesys Cloud, ServiceNow, Excel

• 16d

  Engineering Manager

  Waterloo, ON +1

  Full Time

  C1

  Company 1 - The Manufacturers Life Insurance Company

  5+ YOECandidates need 5+ years of technology or production support experience, including leading teams. Hands-on troubleshooting of .NET or JavaScript applications with SQL Server or PostgreSQL, plus ITIL/ITSM experience, is required.

  ServiceNow, Microsoft Azure

• 16d

  Change, Learning & Communications Analyst

  Mississauga, ON

  Full Time

  HE

  HSS Enterprises Ltd.

  5+ YOECandidates need a bachelor's degree in a related field and at least five years of hands-on change management, communications or training experience. Strong communication, presentation and stakeholder-influence skills are essential.

  SharePoint, ServiceNow, JD Edwards, Oracle, Microsoft Dynamics 365, Power BI

• 16d

  Senior Integrated Campaigns Manager (Customer Expansion)

  Ottawa, ON

  Full Time

  

  Varicent

  7+ YOECandidates need 7+ years of B2B marketing experience in campaign or lifecycle marketing, experience with marketing automation tools and Salesforce, and strong project and stakeholder management skills.

  Salesforce, HubSpot, Marketo, Pardot, Eloqua

  16d

  Senior Integrated Campaigns Manager (Customer Expansion)

  Vancouver, BC

  Full Time

  

  Varicent

  7+ YOECandidates need 7+ years of B2B marketing experience, including multi-channel campaigns and customer or lifecycle marketing. They need hands-on skill with marketing automation tools, Salesforce reporting, and strong project and stakeholder management.

  HubSpot, Marketo, Pardot, Eloqua, Salesforce

  16d

  Payroll & Benefits Specialist

  Toronto, ON

  Full Time

  

  Varicent

  3+ YOECandidates need 3 years of payroll administration experience including Canadian and U.S. payroll, strong Excel skills, and experience with platforms such as UKG, Workday or CloudPay. Post-secondary education in HR, business, accounting or finance, or equivalent experience, plus strong English communication, is required.

  UKG, Workday, CloudPay

• 17d

  Lead Engineer, Collaboration Platforms, Cloud & Digital Workplace

  Toronto, ON

  Full Time

  CP

  Canada Pension Plan Investment Board

  Candidates need significant experience designing and supporting enterprise AV and collaboration technologies, advanced root-cause troubleshooting, and familiarity with Cisco, Microsoft, AppSpace, Cisco Spaces, ServiceNow WSD and Vyopta. Strong technical leadership, vendor-review experience and clear stakeholder communication are required.

  AppSpace, Cisco Spaces, ServiceNow WSD, Vyopta, Cisco, Microsoft Teams

• 17d

  Learning & Development Analyst Student

  Edmonton, AB

  

  PCL Construction

  Candidates need analytical and logical thinking, strong organizational skills and attention to detail, and clear writing for training materials. Experience with Microsoft Office, Power BI or Tableau, Visio, Cornerstone LMS and similar systems is an asset.

  Cornerstone LMS, Power BI, Tableau, Visio Professional, Microsoft Excel, Microsoft Word

• 18d

  Information Security Specialist (Vulnerability Management Data Insights & Reporting )

  Toronto, ON

  On-siteFull Time

  TT

  The Toronto-Dominion Bank (Canada)

  7+ YOECandidates need 7+ years in information security, vulnerability management or security data analytics, plus a university degree or equivalent experience. They need strong Power BI and Excel skills, working knowledge of ServiceNow Security Operations, and the ability to query data through APIs, SQL or Python.

  ServiceNow Security Operations, ServiceNow Vulnerability Response, Power BI, Excel, SQL, Python

• 18d

  Officer Production Support Intmd Analyst

  Mississauga, ON

  HybridFull Time

  CC

  Citi Canada Technology Services ULC

  2+ YOECandidates need 2 to 5 years of experience supporting production applications, with working knowledge of monitoring, ITSM, databases, middleware, networking, cloud and scripting. A bachelor's degree or equivalent experience is required, along with strong communication skills.

  Splunk, AppDynamics, Dynatrace, Prometheus, Grafana, ITRS

• 18d

  Officer Production Support Intmd Analyst

  Mississauga, ON

  HybridFull Time

  

  Citi

  2+ YOECandidates need 2-5 years of application support experience, with skills in monitoring tools, ITSM platforms, databases, middleware, networking, cloud and scripting. They also need strong troubleshooting, root cause analysis, communication and a bachelor's degree or equivalent experience.

  Splunk, AppDynamics, Dynatrace, Grafana, ServiceNow, Oracle

16 companies