System Quality Analyst I
Remote in Canada$40k–$50k/yrRemoteFull Time
Jobgether
Candidates need a post-secondary diploma or degree, or equivalent experience, plus strong analytical skills and software testing experience. Familiarity with CRM platforms such as Microsoft Dynamics 365 and ticketing tools such as Zendesk or Jira is expected, and no coding background is needed.
Zendesk, Jira, Microsoft Dynamics 365, Power Automate, Dataverse
Support Operations Engineer
Remote in Canada$100k–$130k/yrRemoteFull Time
Jobgether
Candidates need hands-on experience administering a ticketing platform such as Zendesk or Salesforce Service Cloud, and ownership of a support system migration. They also need working knowledge of APIs, integrations, SLAs and routing, plus strong stakeholder communication skills.
Zendesk, Salesforce Service Cloud, Intercom, Plain, Pylon