“ITSM tool” jobs in Canada

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• 9h

  Systems Administrator / Operations Support Specialist

  Toronto, ON

  Full Time

  U

  Upstaff

  Candidates need experience providing Level 1 and Level 2 IT support in medium to large enterprises, along with troubleshooting skills across hardware, software and networks. They must understand cybersecurity practices, cloud administration in Azure, Microsoft 365 and Entra ID, and communicate clearly with technical and non-technical stakeholders.

  Microsoft Windows Server, Active Directory, Microsoft Azure, Microsoft 365, Entra ID, ServiceNow

• 10h

  Manager, Application Resiliency

  Vancouver, BC

  Full Time

  

  Royal Bank of Canada: Royal Bank of Canada is a global financial institution with a purpose-driven, principles-led approach to delivering leading performance.

  Stock listing: TSX:RY · NYSE:RY · Source checked: 2026-11-02

  8+ YOE3+ MgmtRoyal Bank of Canada needs candidates with 8+ years in application support, production operations, software engineering or technology operations, including 3 to 5 years managing support or SRE teams. Strong incident management, monitoring alert setup and experience with containerized systems in the public cloud are required.

  Red Hat OpenShift, Azure, GKE, GCP, SQL, APIs

• 11h

  Junior Systems Administrator/Operations Support Specialist

  Toronto, ON

  Contract

  

  Randstad Canada

  Candidates need solid foundational knowledge of Windows Server, Active Directory, virtualization and cybersecurity hygiene, plus strong troubleshooting and ITSM experience. Familiarity with Azure, Microsoft 365, Entra ID and networking fundamentals is expected, and clear communication skills are required.

  Windows Server, Active Directory, Microsoft Entra ID, Microsoft 365, Microsoft Azure, VMware

• 12h

  Senior Staff Security Engineer | Systems Engineering

  Toronto, ON

  RemoteFull Time

  

  ServiceNow

  12+ YOECandidates need 12+ years of hands-on security or systems engineering experience in large enterprises, expert Linux administration, and strong Python, Shell and DevOps skills. They also need network security expertise, experience hardening systems to CIS, STIG or NIST baselines, and hands-on work in at least two specialty areas such as identity, vulnerability management, cloud security or security data platforms.

  Linux, Python, Shell, Terraform, Ansible, Puppet

  12h

  Staff Security Engineer | Security Engineering

  Toronto, ON

  RemoteFull Time

  

  ServiceNow

  8+ YOECandidates need 8+ years of hands-on security or systems engineering experience in large enterprises, expert Linux administration, and skills in Python, Shell and infrastructure-as-code. They also need network security knowledge, experience hardening systems to CIS, STIG or NIST baselines, hands-on depth in at least two specialty areas, and Canadian Protected B and data residency understanding.

  Terraform, Ansible, Puppet, Git, Splunk, Tenable

  12h

  Staff Security Engineer | Enterprise Security

  Toronto, ON

  RemoteFull Time

  

  ServiceNow

  8+ YOECandidates need 8+ years of hands-on security engineering or systems administration in large enterprises, strong Linux and Windows administration, Python with PowerShell or Bash, infrastructure-as-code experience, and network security knowledge. They must be Canadian citizens or permanent residents able to obtain Reliability Status.

  Terraform, Ansible, Puppet, Git, Splunk, Tenable SC

• 12h

  Network Analyst

  Calgary, AB

  Full Time

  

  Calgary TELUS Convention Centre: Conveniently located in downtown Calgary and directly connected to 1,100 four star hotel rooms, the Calgary TELUS Convention Centre provides a…

  5+ YOECandidates need 5-6 years of experience supporting enterprise networks and a diploma or degree in IT, computer science or network engineering. Experience with Cisco or Palo Alto gear and wireless networks in large public venues is an asset, along with strong troubleshooting and communication skills.

  Cisco, Palo Alto, Microsoft 365, Azure, ITSM software, Microsoft Office Suite

• 12h

  IT Onsite Specialist - Vancouver

  Vancouver, BC

  Full Time

  FL

  FLSmidth Ltd.

  3+ YOECandidates need 3 to 5 years of IT support or desktop support experience, strong Windows and Microsoft 365 skills, and basic networking knowledge. An associate degree, technical diploma or equivalent experience is required, along with fluency in English and the local language.

  ServiceNow, Windows, Microsoft 365

• 14h

  Manager, Application Resiliency

  Vancouver, BC

  Full Time

  PH

  Phillips, Hager & North Investment Management Ltd.

  8+ YOE3+ MgmtCandidates need 8+ years in application support, production operations or technology operations, including 3-5 years managing support teams. Strong incident management, monitoring alert setup, and experience with containerized systems in public cloud (Azure, Red Hat OpenShift) are required.

  SQL, APIs, Middleware, Batch scheduling tools, Observability tools

• 14h

  Boiler Technician

  Winnipeg, MB

  On-siteFull Time

  

  Mikkelsen-Coward

  4+ YOEMikkelsen-Coward needs candidates with extensive boiler and gas-fired equipment experience, a Red Seal plumber, gasfitter or pipefitter certification, and a gasfitter B ticket at minimum (A ticket preferred). Candidates also need at least 4 years of commercial HVAC service experience, strong electrical and controls knowledge, and good communication and planning skills.

  boilers, gas-fired equipment, ITSM inspection tools

• 15h

  Sr. Systems Administrator

  Waterloo, ON

  HybridFull Time

  

  Planitar

  3+ YOECandidates need 3 to 7 years in systems administration or IT infrastructure, with hands-on Microsoft 365 and Entra ID administration. They also need experience managing macOS and Windows devices through MDM, plus strong identity, SaaS and networking knowledge and clear communication skills.

  Microsoft 365, Entra ID, Jamf, Intune, GitHub, AWS IAM

• 17h

  Group Leader

  Calgary, AB

  CE

  Canada Energy Regulator

  Candidates need a two-year post-secondary credential in computer science, IT or a related field, plus experience advising management on IT, leading or monitoring IT staff and vendors, and managing IT priorities and service delivery. Strong English is essential.

  VMware vSphere, Microsoft Hyper-V, Microsoft 365, Veeam, ExaGrid, SAN

• 2d

  Senior Agentic Technical Writer

  Ontario

  $100k–$120k/yr

  

  Redwood Software

  8+ YOECandidates need 8 or more years of technical writing or documentation experience, with docs-as-code work in production. They should show an AI-assisted documentation pipeline, automated CI quality checks, and the ability to read code, APIs and Jira to verify content.

  Git, Markdown, MDX, Jira, OpenAPI, Vale

• 2d

  Platform Engineer RPA and Agentic Automation

  Toronto, ON

  Full Time

  

  Bank of Montreal

  3+ YOECandidates need 3+ years of RPA platform administration and engineering, including 3+ years administering UiPath and/or WorkFusion in enterprise, regulated environments. Strong Python, Java or NodeJS programming and AWS cloud skills are required.

  UiPath Orchestrator, WorkFusion Control Tower, Windows Server, Active Directory, CyberArk, Azure Key Vault

• 2d

  Observability Product Owner-EN 503

  Ottawa, ON

  $97k–$129k/yrHybridFull Time

  

  Export Development Canada | Exportation et développement Canada

  7+ YOECandidates need a university degree or college diploma, or equivalent experience, and at least seven years in enterprise monitoring, observability or IT operations. Product or service ownership, ITSM/ITOM Event Management integration, vendor management and bilingual English and French are required.

  Dynatrace, ServiceNow Event Management, Azure Monitor, Cisco ThousandEyes, VMware Aria Suite

  2d

  Observability Product Owner-EN 503

  Toronto, ON

  $97k–$129k/yrHybridFull Time

  

  Export Development Canada | Exportation et développement Canada

  7+ YOECandidates need a university degree or college diploma, or equivalent experience, and at least seven years in enterprise monitoring, observability or IT operations. Product or service ownership, ITSM/ITOM Event Management integration, vendor management and bilingual English and French are required.

  Dynatrace, ServiceNow Event Management, Azure Monitor, Cisco ThousandEyes, VMware Aria Suite

  2d

  Observability Product Owner-EN 503

  Montréal, QC

  $97k–$129k/yrHybridFull Time

  

  Export Development Canada | Exportation et développement Canada

  7+ YOECandidates need a university degree or college diploma, or equivalent experience, and at least seven years in enterprise monitoring, observability or IT operations. Product or service ownership, ITSM/ITOM Event Management integration, vendor management and bilingual English and French are required.

  Dynatrace, ServiceNow Event Management, Azure Monitor, Cisco ThousandEyes, VMware Aria Suite

  2d

  Observability Product Owner-EN 503

  Calgary, AB

  $97k–$129k/yrHybridFull Time

  

  Export Development Canada | Exportation et développement Canada

  7+ YOECandidates need a university degree or college diploma, or equivalent experience, and at least seven years in enterprise monitoring, observability or IT operations. Product or service ownership, ITSM/ITOM Event Management integration, vendor management and bilingual English and French are required.

  Dynatrace, ServiceNow Event Management, Azure Monitor, Cisco ThousandEyes, VMware Aria Suite

  2d

  Observability Product Owner-EN 503

  Edmonton, AB

  $97k–$129k/yrHybridFull Time

  

  Export Development Canada | Exportation et développement Canada

  7+ YOECandidates need a university degree or college diploma, or equivalent experience, and at least seven years in enterprise monitoring, observability or IT operations. Product or service ownership, ITSM/ITOM Event Management integration, vendor management and bilingual English and French are required.

  Dynatrace, ServiceNow Event Management, Azure Monitor, Cisco ThousandEyes, VMware Aria Suite

  2d

  Observability Product Owner-EN 503

  Halifax, NS

  $97k–$129k/yrHybridFull Time

  

  Export Development Canada | Exportation et développement Canada

  7+ YOECandidates need a university degree or college diploma, or equivalent experience, and at least seven years in enterprise monitoring, observability or IT operations. Product or service ownership, ITSM/ITOM Event Management integration, vendor management and bilingual English and French are required.

  Dynatrace, ServiceNow Event Management, Azure Monitor, Cisco ThousandEyes, VMware Aria Suite

• 2d

  Anlst II, IT

  Canada

  Full Time

  

  Vale

  5+ YOECandidates need a Bachelor's degree in IT or a related field, ITIL Foundation certification, and 5+ years in IT service management or transition. Strong stakeholder management, risk management, ITSM tool and CMDB experience are essential.

  ITSM tools, CMDB

• 3d

  Service Desk Technician - Tier 2 "V" (2026-13-41)

  Windsor, ON

  U

  UOW

  3+ YOECandidates need a degree or three-year diploma in a technical field, or equivalent experience, plus three years of desktop support. They must have advanced skills in Windows, macOS, device troubleshooting and networking, and strong communication skills.

  Microsoft Windows, Apple macOS, Office 365, Outlook, Azure Active Directory, ITSM system

• 3d

  Analyst, End User Services & Service Desk Support

  Calgary, AB

  $80k–$95k/yrFull Time

  

  Alberta Energy Regulator: The Alberta Energy Regulator provides for the safe, efficient, orderly, and environmentally responsible development of hydrocarbon resources over…

  3+ YOECandidates need a diploma in IT or a related field and 3 to 5 years of deskside or Service Desk support. They must have hands-on experience with Windows, Microsoft 365, Active Directory or Entra ID, and an ITSM ticketing tool.

  Windows 10/11, Microsoft 365, Active Directory, Entra ID, Intune, SCCM/MECM

  3d

  Analyst, End User Services & Service Desk Support

  Edmonton, AB

  $80k–$95k/yrFull Time

  

  Alberta Energy Regulator: The Alberta Energy Regulator provides for the safe, efficient, orderly, and environmentally responsible development of hydrocarbon resources over…

  3+ YOECandidates need a diploma in IT or a related field, plus 3 to 5 years of deskside or Service Desk support. They need hands-on experience with Windows, Microsoft 365, Active Directory or Entra ID, and an ITSM ticketing tool.

  Windows 10/11, Microsoft 365, Active Directory, Entra ID, Intune, SCCM/MECM

16 companies