As of November 7, 2026, Jobsy lists 9 technical support analyst jobs in Toronto, ON. The most active employers are Blue Moon Metals, Flexstaf IT and Docebo. Skills often requested: technical support, communication skills, troubleshooting and documentation.
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Candidates need a solid background in technical customer support, ideally in a fast-paced SaaS, cloud or enterprise software company. Strong written and verbal communication, diagnostic skills, and calm under pressure during busy periods are required.
Zendesk, Salesforce Service Cloud, Jira, CRM tools, Learning Management System
1+ YOECandidates need 1-2 years of first-level help desk and customer service experience, advanced Microsoft Office and OS skills, and knowledge of TCP/IP, DNS and DHCP. A post-secondary certificate or diploma, or a bachelor's in computer science with Microsoft certifications, is required.
MS Office, Web Browsers, Microsoft Intune, Autopilot, Deskpro, Lansweeper
2+ YOECandidates need a diploma, degree or technical certification in IT or related field, or equivalent practical experience, typically 2 to 4 years in service desk or desktop support. Strong knowledge of Windows, Microsoft 365, networking basics and endpoint security is required, and clear communication skills are important.
Microsoft 365, Microsoft Intune, Microsoft Entra ID, Microsoft Teams Rooms, Outlook, OneDrive
5+ YOECandidates need 5+ years of corporate end-user or desktop support, including executive support, plus strong Microsoft 365, Intune, Entra ID, networking and endpoint security knowledge. A diploma or degree in IT or a related field, or equivalent experience, is also required.
Microsoft 365, Microsoft Teams, Microsoft Intune, Microsoft Entra ID, SharePoint, OneDrive
Candidates need strong written and verbal communication skills, proven troubleshooting expertise with GTB Cash Management products such as ScotiaConnect Online, EFT, wire payments, ACH and Interac e-Transfer, and sound knowledge of internal banking systems. A computer science degree or networking diploma is preferred but not required.
2+ YOECandidates need 2 to 4 years of technical, operations, or application support experience. They should have strong troubleshooting skills, know ticketing systems like Freshdesk, and communicate clearly in writing and verbally.
2+ YOECandidates need at least 2 years of application support experience, an IT degree or diploma, SQL and expert Excel skills, and 1 to 2 years deploying software. Strong English is required, with French an asset.
3+ YOECandidates need post-secondary technical training and 3+ years of technical support experience, including Windows 10/Server, desktop imaging, printers, help desk software and Active Directory/Microsoft 365 administration. A valid driver's licence and access to a vehicle are required.
Help desk ticketing system, Remote control tools, Microsoft Office, Microsoft Endpoint Configuration Manager, Bell On Demand Contact Centre, SharePoint
2+ YOECandidates need a college diploma in IT or equivalent, two years of Windows and Mac technical support and ITIL Foundation or similar. They also need hands-on experience with Active Directory, Intune, SCCM, M365, TCP/IP networking and PowerShell.
BMC TrackIT, Active Directory, Entra ID, Intune, SCCM, Citrix
Blue Moon Metals (2), Flexstaf IT (2), Docebo (1), Convverge (1) and Colas (1).
What skills do technical support analyst jobs ask for?
Postings most often mention technical support, communication skills, troubleshooting, documentation, problem solving, customer service, microsoft active directory and microsoft 365.