Enterprise Customer Success Manager jobs in Canada
As of November 7, 2026, Jobsy lists 14 enterprise customer success manager jobs in Canada. The most active employers are HighlightTA, Too Good To Go and Fable. Skills often requested: onboarding, sales, communication skills and client relationship management.
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Candidates need proven experience advocating for executive customers, growing accounts through cross-selling and upselling, and working with SaaS products. Strong data analysis, cross-department collaboration and a degree or equivalent professional experience are also required.
Team building, Coaching, Customer service, Customer experience, Upselling, Sales
Candidates need experience advocating for customers at an executive level and a record of growing accounts through cross-sell and upsell. They also need cross-department collaboration skills and experience with SaaS products in the technology industry.
Candidates need experience advocating for customers at an executive level, a track record of customer growth through cross-sell and upsell, and cross-department collaboration. Experience with SaaS products in the technology industry is required; a degree or equivalent experience, data analytics skills and customer success certifications are assets.
Onboarding, Reporting, Process improvement, Sales, Collaboration, Data analysis
4+ YOECandidates need 4+ years in customer success, account management or a similar SaaS role, and 3+ years managing enterprise relationships. Renewal and commercial experience, CRM skills such as HubSpot, and comfort using AI tools in daily work are also expected.
4+ YOEFable needs candidates with 4+ years in customer success or account management in a SaaS role and 3+ years managing enterprise relationships. Experience with renewals, CRM tools like HubSpot, and using AI in daily workflows is an asset.
Too Good To Go: Too Good To Go is a global social impact company that connects users with partners to rescue unsold food and stop it from going to waste.
Candidates need prior sales, customer success or account management experience, ideally selling to VP-level executives in food, hospitality, media or technology. Strong data analysis, CRM and presentation skills, and a passion for sustainability and food waste reduction are needed.
Salesforce, Ninja, Looker, Asana, Google Sheets, Google Docs
Too Good To Go: Too Good To Go is a global social impact company that connects users with partners to rescue unsold food and stop it from going to waste.
Candidates need fluent English and French, plus prior sales, customer success or account management experience selling to VPs or above. Strong data analysis, KPI accountability and a passion for reducing food waste are required.
Salesforce, Looker, Asana, Ninja, Google Sheets, Google Docs
5+ YOECandidates need 5+ years in customer success, account management, implementation, consulting or program management, ideally with complex B2B SaaS customers. Strong executive communication, stakeholder management, data interpretation and written communication skills are essential.
Customer relations, Onboarding, Communication skills, Client relationship management, Program management, Stakeholder management
Candidates need experience in enterprise SaaS, big law, or top-tier consulting, and experience managing large technology projects. They need strong communication, strategic planning, and prioritization skills, and a collaborative, proactive, team-first approach.
Business processes, Client relationship management, Customer experience, Stakeholder management, Customer service, Process improvement
5+ YOECandidates need at least 5 years of customer success experience in a SaaS environment managing enterprise accounts. They should be comfortable in a fast-paced startup, tech-savvy, target-driven, and strong in written and spoken English.
Onboarding, Think proactively, Communication skills, Problem solving
8+ YOECandidates need 8+ years of enterprise customer success experience, a record of sales and customer outcomes, and strong analytical and communication skills. A bachelor's degree or equivalent experience is required, and experience with C-level stakeholders is essential.
3+ YOECandidates need 3+ years of customer success, account management or consulting experience, ideally in B2B SaaS, and proven success managing complex accounts. They must communicate well with executives and legal professionals, be highly organized and comfortable with a fast-changing environment.
5+ YOECandidates need 5+ years in customer success, account management or a related SaaS role, ideally in eCommerce. They must show commercial negotiation skills, a record of meeting retention and expansion targets, and executive-level presence and communication.
5+ YOECandidates need 5+ years in customer success, account management or implementation at a B2B SaaS company, with mid-market and enterprise accounts. They need C-suite influence, commercial experience owning NDR/GRR targets, and a track record of change management and building playbooks.
Who is hiring enterprise customer success managers?
HighlightTA (2), Too Good To Go (2), Fable (2), Jobgether (1) and riverside.fm (1).
What skills do enterprise customer success manager jobs ask for?
Postings most often mention onboarding, sales, communication skills, client relationship management, customer relationship management, customer experience, procurement and csm.