Senior Investigator, Escalated Complaints
Vancouver, BC$77k–$99k/yrFull Time
V2
Vancity (2.0)
7+ YOECandidates need 7 to 10 or more years of complaints, risk, compliance, operations or member service experience at a financial institution, plus investigation and analytical skills. Knowledge of complaint-handling rules, consumer protection, and credit union or banking policy is required, with wealth or investment product experience valued.
CRM, T24
Senior Manager, Enterprise Risk & Governance
Vancouver, BC$122k–$158k/yrFull Time
V2
Vancity (2.0)
8+ YOEVancity needs 8 to 10+ years in enterprise risk, compliance or governance, ideally at a regulated financial institution. Candidates need knowledge of OSFI expectations, the Three Lines of Defence model, and proven people leadership.
Risk management, Decision making, Reporting, ERM, Hazard assessment, Leadership