Call Centre Process & Field Operations Leader
OntarioRemote
GE HEALTHCARE: With over 100 years of healthcare industry experience and around 50,000 employees globally, the company operates at the center of an ecosystem…
5+ YOECandidates need a bachelor's degree or equivalent experience, 5+ years in call centre, field service or process operations, and experience leading cross-functional process or technology change. They must translate business needs into requirements and test scenarios, and manage system testing and implementation readiness.
ServiceMax, Sierra AI, Genesys, MyGEHealthCare, Express Service Requests