“Service Desk” jobs in Canada – Page 2

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• 9d

  Service Desk Level 2 Specialist

  Edmonton, AB

  Full Time

  

  10 Percent Recruiting: The prevailing market dynamic necessitates an economically viable recruitment solution, and that is precisely what 10 Percent Recruiting provides.

  3+ YOECandidates need at least three years of service desk or IT support experience, strong Windows and macOS knowledge, and experience with ticketing systems such as ServiceNow or Jira Service Management. They must hold two or more listed IT certifications, be legally entitled to work in Canada, and have excellent communication skills.

  ServiceNow, Jira Service Management, Windows, macOS, Chromebooks, printers

  9d

  Service Desk Team Lead

  Edmonton, AB

  Full Time

  

  10 Percent Recruiting: The prevailing market dynamic necessitates an economically viable recruitment solution, and that is precisely what 10 Percent Recruiting provides.

  5+ YOECandidates need at least 5 years in service desk or IT support, senior or lead experience, and strong Windows and macOS skills. They also need a high school diploma, experience with ServiceNow or Jira Service Management, and two or more listed IT certifications.

  ServiceNow, Jira Service Management, Windows, macOS, Chromebooks, printers

• 10d

  (CAN) Customer Service Desk Associate

  Timmins, ON

  Full Time

  WC

  Wal-Mart Canada Corp

  Candidates need to be at least 16 years old and comfortable working a flexible schedule that may include evenings, weekends and holidays.

  Customer service, Retail operations, Stocking, Attention to detail

  10d

  (CAN) Customer Service Desk Associate

  Fredericton, NB

  Full Time

  WC

  Wal-Mart Canada Corp

  Candidates need to be 16 or older and comfortable working a fast-paced retail floor. The posting asks for flexibility with evening, weekend and holiday shifts and for accurate completion of forms.

  point of sale

  13d

  (CAN) Customer Service Desk Associate

  Regina, SK

  Part Time

  WC

  Wal-Mart Canada Corp

  Candidates need to be at least 16 years old and comfortable working a flexible schedule. The role suits people who can stand for long periods, lift up to 50 lbs occasionally, and stay focused in a fast-paced store.

  POS

  14d

  Customer Service Desk Associate

  Prince Albert, SK

  Full Time

  WC

  Wal-Mart Canada Corp

  Candidates need to be at least 16 years old and comfortable working a flexible schedule that includes evenings, weekends and holidays. Friendly customer service and attention to detail are key.

  Customer service, Retail operations, Stocking, Attention to detail, PRINCE

• 10d

  Service Desk L1 Support Agent

  Toronto, ON

  

  Sid Lee

  2+ YOESid Lee needs candidates with a college diploma in computer science, IT or user support, plus at least 2 years of technical support experience including customer service. They must know Microsoft, Apple and Google products, have set up Zoom rooms, Teams and Apple TV, and be fluent in English.

  Mac, Windows, Iru, Slack, Google Workspace, Dropbox

• 10d

  Technology Service Desk Administrator

  Canada

  HybridFull Time

  CO

  CPA Ontario

  2+ YOECandidates need 2 to 4 years of service desk or desktop support experience and hands-on knowledge of Windows, Microsoft 365, Active Directory, Microsoft Entra ID and Intune. Strong communication and customer service skills are also required.

  Microsoft 365, Outlook, Microsoft Teams, Exchange Online, Active Directory, Microsoft Entra ID

• 10d

  Service Desk Technician 1

  Vancouver, BC

  $35.77–$42.16/hr

  E9

  E-Comm 9-1-1

  Candidates need a certificate in computer information systems (or equivalent training and experience), practical Windows and Microsoft 365 support skills, and working network knowledge. They also need strong written and oral communication and the ability to work in a fast-paced call centre. Permanent residents or Canadian citizens with 5 years of Canadian residency are required, and a police security clearance is a condition of employment.

  Microsoft 365, Microsoft Intune, Microsoft Entra ID, SCCM, Citrix, ipconfig

• 11d

  Service Desk Analyst

  Iqaluit, NU

  $115k–$130k/yrFull Time

  GO

  Government of Nunavut Recruitment

  2+ YOECandidates need a diploma in IT, computer science or a related field, and ITIL or CompTIA certification. They also need at least two years of IT support or service desk experience in a large organization, with ITIL-based ITSM tools like ServiceNow.

  Active Directory, Microsoft Entra ID, Office 365, ServiceNow, VPN client

  11d

  Service Desk Analyst

  Iqaluit, NU

  $115k–$130k/yrFull Time

  GO

  Government of Nunavut Recruitment

  2+ YOECandidates need a diploma in IT, computer science or a related field, plus ITIK v4 Foundation and a Microsoft or CompTIA certification. They also need at least 2 years of IT support or service desk experience in a large organization, with ITIL and ServiceNow experience.

  Active Directory, Microsoft Entra ID, Office 365, ServiceNow, VPN

  11d

  Service Desk Asset Management Officer

  Iqaluit, NU

  $119k–$136k/yrFull Time

  GO

  Government of Nunavut Recruitment

  3+ YOECandidates need a diploma in informatics technology or a related field, at least 3 years of workstation technical support experience, and ITIL certification. A satisfactory criminal record check and clear vulnerable sector check are required.

  Front Range Heat, Microsoft SCCM, Symantec Ghost, GN Knowledgebase

• 11d

  Service Desk Associate Part Time - BURLINGTON

  Canada

  On-sitePart Time

  

  HOME DEPOT CANADA, INC.: The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer.

  Candidates need a strong desire to help others succeed and take pride in guiding customers. Curiosity and a willingness to keep learning are valued.

  14d

  Service Desk Associate Part -Time - 7051 Saskatoon

  Saskatoon, SK

  On-sitePart Time

  

  HOME DEPOT CANADA, INC.: The Home Depot Canada is the Canadian arm of the world’s largest home improvement retailer.

  Candidates need a customer-focused attitude, a willingness to keep learning, and the ability to coordinate order activities with several parties in a timely and professional way.

  COM

• 13d

  Welcome Desk Service Representative

  Saint John, NB

  

  YMCA of Southwestern New Brunswick

  Candidates need customer service experience, which is an asset, along with strong communication and organizational skills. Comfort with computers and Microsoft Office is needed, and current First Aid and CPR certification is required or must be obtained within a set timeframe.

  Microsoft Office, Membership management system

• 13d

  Service Desk Consultant - Spanish

  Remote in Canada

  $22–$24/hrRemoteTemporary

  

  Long View Systems

  2+ YOECandidates need at least two years of tier I help desk or service desk experience, fluent professional Spanish and English, and strong troubleshooting and customer service skills. ITIL incident management knowledge and A+ certification are assets.

  Ticket management system

• 14d

  IT Service Desk Analyst

  Toronto, ON

  Full Time

  

  The Citco Group Limited

  Candidates need strong customer service and communication skills, working knowledge of enterprise IT support tools and ticketing systems, and an understanding of information security basics. A technical degree or diploma or equivalent experience is advantageous.

  ServiceNow, RSA, GlobalProtect, Cisco AnyConnect, Active Directory, Ping Identity

• 14d

  Co-op, Service Desk (12-months)

  Calgary, AB

  On-siteFull Time

  

  Alberta Investment Management Corporation

  Candidates need to be enrolled in a co-op program or be recent graduates in Computer Science or IT. They need solid knowledge of computer hardware and Microsoft Office, clear communication skills and strong research abilities.

  Active Directory

• 14d

  Service Desk Analyst

  Edmonton, AB

  $29/hrContract

  

  Insight Global: Insight Global is an international talent and consulting company that delivers business outcomes in an ever-changing world.

  3+ YOECandidates need three years of Tier 1 or Tier 2 technical IT service desk experience, plus clear written and verbal communication. ServiceNow, Microsoft 365 and Azure experience, technical writing and a technical diploma are nice to have.

  Active Directory

• 14d

  (CAN) Customer Service Desk Associate

  Bracebridge, ON

  WC

  WALMART CANADA: Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day.

  Candidates need to be friendly, professional and flexible with shifts, including evenings, weekends and holidays.

  POS

  14d

  Customer Service Desk Associate

  Edmundston, NB

  WC

  WALMART CANADA: Walmart Canada operates a chain of more than 400 stores nationwide serving 1.5 million customers each day.

  Candidates need to be friendly, reliable, and comfortable in a fast-paced store, with the flexibility to work varied shifts including evenings, weekends, and holidays. Physical stamina for standing, bending, and lifting up to 20 lbs, and occasionally 50 lbs, is required.

  Customer service, Retail operations, Stocking, Attention to detail

• 15d

  Bilingual ATS Service Desk Specialist II

  Montréal, QC

  $33.58/hrContract

  

  Randstad Canada

  1+ YOECandidates need at least one year of call centre or technical support experience, strong troubleshooting skills and the ability to stay calm under pressure. They must be fluent in French and English and have high school education.

  ServiceNow, Active Directory, Knowledgebase

• 15d

  Gestionnaire mondial du centre de services/Manager Service Desk

  Montréal, QC

  

  SITA Switzerland Sarl

  Candidates need proven experience leading large, multi-location, multi-shift service desk operations, strong ITSM and ITIL knowledge, and hands-on experience with ServiceNow, incident and major incident management. Experience with CMDB maturity, AI-driven automation and service data analysis is also required.

  ServiceNow, CMDB

• 17d

  Bilingual ATS Service Desk Specialist II

  Montréal, QC

  

  Bevertec: Established in 1981, Bevertec is a Canadian based IT firm that provides both professional IT staffing services and IT banking solutions to hundreds…

  1+ YOECandidates need at least one year of call centre or technical support experience, strong troubleshooting and de-escalation skills, and full fluency in French and English, spoken and written. A calm, white-glove customer service approach is expected.

  ATS, Knowledgebase

16 companies