Customer Support Specialist
Edmonton, ABCATALIS: The leading provider of government SaaS software and integrated payment solutions.
1+ YOECandidates need a high school diploma or equivalent work experience, 1-2 years of call center or technical support experience, and basic knowledge of Microsoft Windows and Office programs. Strong written and verbal communication, attention to detail, and the ability to work independently are required, and Salesforce Service experience is an asset.
Salesforce Service, Microsoft Windows, Microsoft Word, Microsoft Excel, Ticketing system
Product Owner
Edmonton, ABCATALIS: The leading provider of government SaaS software and integrated payment solutions.
2+ YOECandidates need 2 to 4 years in product roles, with working knowledge of payment flows, fraud and risk concepts, and compliance frameworks like PCI DSS and NACHA. Experience with Agile/Scrum, Jira, Confluence and basic SQL is needed.
Jira, Confluence, SQL