Manager, Services (North America)
Etobicoke, ONFull Time
Prophix
5+ YOE3+ MgmtCandidates need 5+ years in professional services or implementation delivery in SaaS or enterprise software, and 3+ years leading a team. Strong finance or FP&A knowledge, sharp risk judgment, and excellent communication are required.
MS Project, Smartsheet, monday.com, Prophix One
Director, Customer Success
Etobicoke, ONProphix
7+ YOECandidates need 7+ years of senior customer success or client engagement leadership in SaaS, including managing managers, and a proven record on GRR and NRR. Experience owning a book of business over $50M, multi-regional strategy and C-suite relationships is required.
CRM tools, customer success platforms