Customer Support Specialist – Always Accepting Applications
Toronto, ONRemote
Granum
Granum needs a bachelor's degree or equivalent experience, proven SaaS troubleshooting skills, and high-volume support experience. Strong written and verbal communication, technical writing skills and a fast learning mindset are also required.
Intercom
Customer Success Manager
Toronto, ONRemote
Granum
2+ YOECandidates need about 2+ years in customer success, account management, consulting or another client-facing role, strong communication and analytical skills, and experience with cross-functional teams. Excel experience is preferred.
ChurnZero, Excel