“ITSM tools” jobs in Canada – Page 4

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• 9d

  Service Desk Technician - Tier 2 "V" (2026-13-41)

  Windsor, ON

  U

  UOW

  3+ YOECandidates need a degree or three-year diploma in a technical field, or equivalent experience, plus three years of desktop support. They must have advanced skills in Windows, macOS, device troubleshooting and networking, and strong communication skills.

  Microsoft Windows, Apple macOS, Office 365, Outlook, Azure Active Directory, ITSM system

  11d

  Business Systems Analyst ITS & HR (2026-MP-24)

  Windsor, ON

  U

  UOW

  3+ YOECandidates need a master's in business with 3 years of related experience, or a bachelor's in computer science or business with 5 years. Required skills include agile project management, business analysis, ITSM tools, data integration, and handling highly sensitive data.

  Oracle ERP, Microsoft Office 365, SQL

• 9d

  Analyst, End User Services & Service Desk Support

  Calgary, AB

  $80k–$95k/yrFull Time

  

  Alberta Energy Regulator: The Alberta Energy Regulator provides for the safe, efficient, orderly, and environmentally responsible development of hydrocarbon resources over…

  3+ YOECandidates need a diploma in IT or a related field and 3 to 5 years of deskside or Service Desk support. They must have hands-on experience with Windows, Microsoft 365, Active Directory or Entra ID, and an ITSM ticketing tool.

  Windows 10/11, Microsoft 365, Active Directory, Entra ID, Intune, SCCM/MECM

  9d

  Analyst, End User Services & Service Desk Support

  Edmonton, AB

  $80k–$95k/yrFull Time

  

  Alberta Energy Regulator: The Alberta Energy Regulator provides for the safe, efficient, orderly, and environmentally responsible development of hydrocarbon resources over…

  3+ YOECandidates need a diploma in IT or a related field, plus 3 to 5 years of deskside or Service Desk support. They need hands-on experience with Windows, Microsoft 365, Active Directory or Entra ID, and an ITSM ticketing tool.

  Windows 10/11, Microsoft 365, Active Directory, Entra ID, Intune, SCCM/MECM

• 9d

  Directeur de comptes entreprise │ Enterprise Account Executive

  Montréal, QC

  RemoteFull Time

  E

  Evvo

  10+ YOE10+ ans d'expérience en vente aux entreprises B2B; Réseau actif dans l'écosystème de la mobilité au Canada; Maîtrise des ventes longues et complexes

  ServiceNow

• 9d

  Observability Product Owner-EN 503

  Ottawa, ON +5

  $97k–$129k/yrFull Time

  

  Export Development Canada | Exportation et développement Canada

  7+ YOECandidates need a university degree or college diploma, or equivalent experience, and at least seven years in enterprise monitoring, observability or IT operations. Product or service ownership, ITSM/ITOM Event Management integration, vendor management and bilingual English and French are required.

  Dynatrace, ServiceNow Event Management, Azure Monitor, Cisco ThousandEyes, VMware Aria Suite

• 10d

  Incident Coordinator

  Toronto, ON

  

  Scotiabank

  2+ YOEScotiabank needs candidates with 2-5 years of incident management experience in a large, complex IT environment. Strong written and verbal communication, calm under pressure, and experience with ITSM tools such as ServiceNow are important.

  ServiceNow

• 10d

  Application Support Analyst

  Mississauga, ON

  $40k–$60k/yrRemoteFull Time

  SP

  Spark Power

  1+ YOESpark Power needs candidates with at least one year of application support or systems analyst experience and a college or university diploma in IT, computer science, business or a related field. Candidates must be strong at troubleshooting, communicating with non-technical users, and handling several deadline-driven requests.

  NetSuite, Oracle Cloud ERP, JDE, SAP S/4HANA, ITSM ticketing tool, Microsoft Excel

• 10d

  ServiceNow Developer

  Mississauga, ON

  RP

  Rexall Pharmacy Group LTD

  3+ YOECandidates need a Bachelor's degree in a technical field and 3 to 5 years of hands-on ServiceNow development experience. They need strong JavaScript, web services and workflow skills, an active CAD or CIS certification, and experience working in Agile teams.

  ServiceNow, Flow Designer, IntegrationHub, Service Portal, Boomi, UKG

• 10d

  Intermediate Technology Specialist, IT Service Management

  Waterloo, ON

  EC

  Equitable CA

  3+ YOECandidates need at least 3 years of IT experience, a post-secondary degree or equivalent, and current ITSM or cloud certifications. Experience with incident, major incident and problem management, ITIL and ServiceNow is expected, along with strong communication skills.

  ServiceNow

  10d

  Intermediate Technology Specialist, Service Now Developer

  Waterloo, ON

  EC

  Equitable CA

  3+ YOECandidates need at least 3 years of IT experience, a post-secondary degree or equivalent experience, and hands-on ServiceNow experience with JavaScript, Jelly, the Glide API and REST/SOAP integrations. Strong communication and client-service skills are also needed.

  ServiceNow, Mid Server, REST API, SOAP API, JavaScript, Jelly

• 10d

  Incident Coordinator

  Toronto, ON

  $67k–$101k/yrOn-siteContract

  UH

  University Health Network: University Health Network (UHN) is Canada's largest research hospital, which includes Toronto General and Toronto Western Hospitals, Princess…

  3+ YOEUniversity Health Network needs candidates with a two-year college diploma in computer science or IT, ITIL v3 Foundation, and at least 3 years of related experience in incident, problem and change management. Service Now experience and healthcare experience are preferred.

  Windows 11, Microsoft Office, Outlook

• 10d

  ServiceNow Developer

  Mississauga, ON

  RP

  Rexall Pharmacy

  3+ YOECandidates need a bachelor's degree in a technical field and 3 to 5 years of hands-on ServiceNow development experience. They must be certified as a ServiceNow Certified Application Developer or Certified Implementation Specialist, and skilled in JavaScript, web services and Agile teams.

  ServiceNow, Flow Designer, IntegrationHub, Service Portal, Boomi, UKG

• 11d

  Q3- NAMORC- Oracle Fusion Cloud Program Manager - Canada

  Canada

  

  Infosys

  11+ YOE15+ MgmtInfosys needs candidates with at least 11 years of IT experience, 15+ years in Oracle ERP program or service delivery leadership, and a bachelor's degree or equivalent. Candidates need strong ITIL and AMS governance skills and must be legally authorized to work in Canada.

  ServiceNow, Jira Service Management, BMC Helix

• 11d

  IT Field Support Specialist

  Vaughan, ON +1

  Full Time

  

  Modern Niagara

  2+ YOECandidates need 2 to 3 years of IT helpdesk or technical support experience and an understanding of commercial construction. They must be comfortable with hardware, Microsoft applications, networking and ticketing systems, and able to work independently and travel between sites using a personal vehicle.

  ITSM ticketing platform, Procore

• 14d

  Atlassian Architect - Canada FTE

  Toronto, ON

  RemoteFull Time

  PC

  Praecipio Consulting

  5+ YOECandidates need at least 5 years of enterprise Atlassian experience, including complex migrations and advanced configuration of Jira, Confluence and Bitbucket. Scripting skills, knowledge of Agile and ITSM frameworks, and Atlassian certifications are strongly preferred.

  Jira Software, Jira Service Management, Confluence, Bitbucket, ScriptRunner, eazyBI

• 14d

  Specialist II TIS Application Observability

  Calgary, AB +2

  RemoteFull Time

  EI

  Enbridge Inc.

  7+ YOECandidates need a related degree or two-year diploma (or three extra years of experience without one) and 7+ years in application performance monitoring, SRE or IT operations, with deep Dynatrace experience. They also need strong automation skills, cloud and Kubernetes knowledge, and clear communication with stakeholders.

  Dynatrace, ServiceNow, Azure DevOps, GitHub Actions, Terraform, Git

• 14d

  SAP ISU Business Analyst

  Calgary, AB

  AN

  Astra North Infoteck Inc.

  Astra North Infoteck needs an experienced business analyst with strong requirements-gathering and process-mapping skills, excellent stakeholder communication, and experience with Agile, Scrum or Waterfall. Tools such as Excel, PowerPoint, Visio and JIRA are required.

  SAP ISU, Microsoft Excel, Microsoft PowerPoint, Microsoft Visio, JIRA

• 14d

  IT Operations & CMDB Analyst

  Mississauga, ON

  

  Purolator: is a leading integrated freight, package and logistics solutions provider.

  Candidates need a bachelor's degree in IT, computer science or a related field, a ServiceNow certification, and hands-on ServiceNow experience in CMDB, ITOM, incident, change and problem management. Fluent English is required.

  ServiceNow, AWS

• 14d

  Enterprise Systems Technologist 1 (SysAdmin)

  Vancouver, BC

  $47.64–$56.19/hr

  E9

  E-Comm 9-1-1

  Candidates need a diploma or degree in computer science or a related field plus solid related experience, or an equivalent mix of training and experience. Experience with Windows and Active Directory, endpoint deployments, PowerShell or other scripting, and Citrix or virtualization is needed or highly valued. A Police Security Clearance and Canadian citizenship or permanent residency are required.

  Citrix VDI, Active Directory, Microsoft 365, Microsoft Intune, Microsoft Defender, BitLocker

  14d

  Service Desk Technician 1

  Vancouver, BC

  $35.77–$42.16/hr

  E9

  E-Comm 9-1-1

  Candidates need a certificate in computer information systems (or equivalent training and experience), practical Windows and Microsoft 365 support skills, and working network knowledge. They also need strong written and oral communication and the ability to work in a fast-paced call centre. Permanent residents or Canadian citizens with 5 years of Canadian residency are required, and a police security clearance is a condition of employment.

  Microsoft 365, Microsoft Intune, Microsoft Entra ID, SCCM, Citrix, ipconfig

• 14d

  Senior Manager, Technology Operations Centre

  Toronto, ON

  HybridFull Time

  MS

  Moneris Solutions Corp

  12+ YOE7+ MgmtCandidates need a bachelor's degree in IT or a related field and at least 12 years in technology operations or service delivery, including 7 years of technical leadership and people management. Expert experience with ITSM, monitoring and event management tools, and strong knowledge of servers, containers, storage and networking are also required.

  ITSM platforms, event management tools, monitoring and alerting tools, log management solutions, application performance monitoring tools

• 14d

  Enterprise Architect

  Québec, QC +1

  Full Time

  IF

  IA Financial Services Inc.

  15+ YOECandidates need more than 15 years of enterprise architecture experience, a strong grasp of frameworks like TOGAF and Zachman, and knowledge of cloud, Agile and DevOps practices. Excellent French and intermediate English are required.

  Architecture regulations, DevOps, IT service management, Agile, Cloud computing

• 15d

  Technical Support Analyst

  St. Albert, AB

  $80k–$90k/yr

  

  Colas

  5+ YOECandidates need 5+ years of IT customer service experience and hands-on support of Microsoft enterprise technologies such as Windows 11, Server, Microsoft 365, Teams and Intune. Strong communication, autonomy, problem-solving and the ability to lift 50 pounds are also required.

  Windows 11, Windows Server, Active Directory, Microsoft 365, Microsoft Teams, Microsoft Intune

20 companies